Wailoaloa Beach Resort Fiji

The room was clean and in good condition, however the TV was nor working. The outside door does not have pin to the wall so it was noise against the door upon wind blowing.

First there Family villa advertisements says it was gonna provide 2 double beds plus 6 twin beds to cater for 10 people. However upon check in, we were told it was 2 double beds with only 4 twin beds, other 2 was just couch beds. No microwave was provided. Frying pan was given instead but a day after. Service was slow. Upon giving them laundry, they said $15 per load. Once load was given to them, they said it was too much clothes they will charge another $30.

Limited options for meals, average housekeeping, and below average staff service (appeared under-staffed).

The Staff are very helpful and welcoming, always greet you with a smile

Generally I think the resort needs to step up their customer service, the housekeeping is limited during my stay I only receive one service from the house cleaning team, Breakfast they can be more varieties of food should be available, I was wondering if there is a security guard, on Saturday I could not sleep at all, there were lot's of drunkest opposite the resort area, and even some guest have been partying hard like it's their premises and not a resort. I am not satisfied with most of their services to be honest, but I believe they are doing the best they can to keep this resort running. Other than that, I like it cause it's isolate from the main road and everyday traffic noise .

Very nice

Locals hotel. Good for what we needed which was a hotel near Wailoaloa for 2 nights with 3 beds. Staff nice and good fun playing volleyball.

Room service. Ataff was helpful whenever needed. Room in side facility need improvement

This property was absolutely disgusting it was dirty had no toliet paper.it was danderous att the top of the stairs. Ripped sheets no toilet paper.2 towles for 4 people noisey all-night was so disgusting wouldnt let a stray dog stay there. Its soooo filtyhy

The staff although friendly were disorganised they allowed us to leave our hire car there for 2 nights while we toured the islands n organised pick up from a local hotel however we had planned to stay another night but upon getting our room the toilet had poo on the seat n lid the shower had no tap there was nothing to clean with that wasn't dirty n tea towels no cutlery the bed was broken so we didn't stay the second night...the early morning lift that was supposed to be organised didn't happen so left me little time to get back to the pick up point on foot all around poor experience