Craig-y-Dderwen Riverside Hotel

Location and staff are excellent

It was clean

Layout of the rooms was poor, meaning very limited space. On arrival we were informed it was not possible to eat in house as they can only accommodate 20 meals per evening and it was booked out. No alternative in-house dining was suggested. The staff suggested we go to some other venues in town but it took three attempts to fund one that serves food on a Tuesday. The double bed was tiny, and poor quality mattress on a box base. Every movement by one person was felt by another. For the price we paid, all other hotels in nearby towns were much better.

Everything was very good

The shower tap needed repair and the bed was a bit too firm for my liking. The bedding was a bit heavy kept waking up as was too hot

We were renting lodge with riverside view and terrace, and this place was one of the best hotels we've been so far in the UK. It was very quite, personnel was amazing and responsive, food was on another level. We didn't find better place for breakfast or dinner rather than this place. I especially liked how close this place is to nature - it's located just on the shore of the river, so we could seat on the terrace and watch birds. They also have a lovely garden, sheeps, so we literally got a good rest just being there surrounded by nature. Our lodge looked like recently renovated, everything was clean and spot on. I hope to stay at this place again in the feature.

Food prices are comparable with London, e.g. 2 dinner course per person was £55, 3 course £65. The portions are decent though, the food was great, can't really complain.

Hotel was lovely, staff were excellent, location is stunning.

Very friendly small family hotel At the edge of Betws-y-Coed next to a river - lovely views