La Réserve Genève Hotel & Spa

Chinese restaurant was still ok.

Old property. Looks like it has not been renovated since the first opening. Very unfriendly staff at the reception. Almost no service at the pool.

The hotel was perfectly adequate, but overall it did not meet our expectations. The room was comfortable and the location was convenient.

One particular issue was a strong unpleasant odour on our floor throughout the stay, which noticeably affected our impression of the hotel.

location is great. outdoor facilities are wasome

service was way too average. interior was too old /tired. AC was weak and not capable to keep comfortable temperature. cleaning was notl well timed. quite disappointed for 5* hotel. Will not come back.

Piscine et decors

Climatiseur inefficace en pleine canicule

الموقع وقربه من المطار والاطلاله والخدمه

المصاعد المطاعم فقط اثنين

A truly beautiful and romantic property with a magnificent park, lovely boat rides, and a wonderful atmosphere. We especially enjoyed the stunning surroundings and peaceful setting. The hotel offers two excellent restaurants, and the staff were exceptionally friendly, attentive, and helpful throughout our stay. We had a wonderful experience and would be delighted to return.

Unfortunately, the rooms feel quite dated and would benefit from renovation. The furniture, curtains, and overall interiors are showing their age. The room layout was also somewhat unusual and not particularly convenient. The biggest disappointment was that the boat was out of service. One of the main reasons we chose this hotel was to enjoy a sunny day on the lake and use the boat service. Instead, we had to take taxis both ways. What was even more disappointing was being told that this is a recurring issue and that the boat breaks down regularly. Thank you. I hope this feedback is helpful.