Staybridge Suites El Paso Airport by IHG

Love having two bedrooms!! AND two bathrooms!! When traveling with teenagers this is awesome. So spacious!

I loved it. Will definitely stay here again on my next trip to El Paso.

We stayed on the first floor in a king suite. It was nice and clean, but not frivolous. Just a standard decent hotel room. The breakfast each morning was good, not a huge variety, but what you'd expect for it to be included with your stay. Being on the first floor was convenient as we had our dog with us, but there's not a ton of area outside to walk them. There are however some nice parks with 10mins or so of the hotel and plenty of places to eat that are close as well

Had a wonderful stay

We rented a room with 2 queen beds and a pullout for 5 people, one of them was my grandma who uses a stroller. I had called the hotel to let them know we'd be there late, about my grandma's needs and to make sure there was a pullout because we would be using it. They assured us all the rooms were very spacious. My parents got there before me, so I wasn't there to make sure all the notes I called about were fulfilled. Turns out the hotel gave us the very last room, furthest away from the elevators. That was already bad because my 85-yo grandma had to walk down maybe 20-25 rooms down to the end of the hall and around, but when I finally got there about an hour later, there was no linen for the pullout. I called down for the linen and they said we had to come get it. The didn't have pillows, and said we had to use the ones on the formal beds. The attendant did go hunting for one and gave me one, but I had to wait longer. All I got was fitted sheet, flat sheet, and a thin blanket, then the one pillow. When when we pulled out the pullout, the mattress was stained with something that looked like dried blood. It was close to midnight and I didn't feel like fighting, plus everyone else was already settled in and in pjs, and with knowing there were no more rooms, what was the point if they wouldn't even have anything available to move us to? I got comfy and tried to make myself some tea to relax, only to find out the coffee maker was dirty, with old coffee grinds. Not top notch.

We visited my son who’s in the military back in June and stayed here. At the time we knew he and his bride-to-be would be coming back to El Paso after their wedding in July. When we were here in June, I worked with a lady at the front desk(whose name I can’t remember) to line up a room for them to stay for a week. Explained to her the circumstances. They would be returning to El Paso for their “honeymoon” and could I book the room for them. She was very excited and willing to help with the arrangements! When they arrived they found a bottle of wine and flowers waiting for them in an awesome room with a full kitchen, dining and living room! A note saying “Congratulations!” was with it! Couldn’t have asked for a better way to celebrate their new marriage. Thank you lady at the front desk for all you did to make their stay special!

Customer service was over the top.

Friendly staff, could use renovations and a bigger pool

It was just what we needed