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8.4 / 10 Guest Rating

Shizuka Ryokan Japanese Country Spa & Wellness Retreat

7 Lakeside Drive, Hepburn, Victoria, 3461, Hepburn, AU

Shizuka Ryokan Japanese Country Spa & Wellness Retreat - main view

About the Property

Luxurious Spa Services - Indulge in massages, body treatments, and facials at our full-service spa, ensuring complete relaxation during your stay.

Delightful Dining Options - Savor a delicious meal at our on-site restaurant or opt for convenient room service. Unwind with a drink at the bar/lounge for a perfect evening.

Convenient Amenities - Benefit from complimentary Wi-Fi, concierge services, and express check-in/check-out. Enjoy the tranquility of the private balconies in our air-conditioned rooms.

Book now for an unforgettable experience at Shizuka Ryokan Japanese Guesthouse - where luxury meets tranquility!

Facilities & Amenities

Full-service spa
Proposal/romance packages available
Express check-out
Fireplace in lobby
Clubhouse
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Hot springs access available from 10:00 AM to 8:30 PM.Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 16 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

P
Patty
Verified booking
Standard Room
Stayed in Feb 10, 2016

"Traditional Japanese"

8.0

You sleep on a traditional Japanese bed like a futon on the floor. This won't work for people who have problems getting up off the floor because you have knee problems or you're older. It is very relaxing since there is no TV or wifi in the rooms. The Japanese breakfast is really good.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 12, 2016

"Exceptional"

10.0

A very pleasant environment. Staff were responsive and thoughtful.

Helpful?
J
John C.
Verified booking
Standard Room
Stayed in Nov 9, 2015

"Romantic getaway"

10.0

Fantastic accommodation which provided a relaxing ambience. I felt I was transported back into Japan. No wifi and technology which meant I could just catch up on my reading and meditate. Meditation music was provided in the room. The futon was comfortable. Made me want to buy one for my own place! The spa was also very good. The breakfast was great and the salmon was cooked to perfection. Overall, highly recommend this place if you want a romantic and relaxed getaway.

Helpful?
M
Marie
Verified booking
Standard Room
Stayed in Jul 4, 2015

"Disappointed that no restaurant on days we stayed."

6.0

more than half rooms were occupied but no meals at night.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 4, 2015

"Excellent"

8.0

Beautiful, clean, authentic space. Kind, informative Japanese waitstaff, although strange-mannered man at reception-wouldn't wait for me to put on my shoes before taking key upon leaving, and tried to hand me an invoice while I was occupied tying my shoes, placing it on the floor infront of me in full view of my partner (who did not know what I'd paid up until then). Other than that everything went smoothly and the food was lovely.

Helpful?
C
Carla F.
Verified booking
Standard Room
Stayed in Feb 23, 2015

"Very authentic experience"

10.0

Exceptional service and great attention to detail!

Helpful?
M
Martina
Verified booking
Standard Room
Stayed in Nov 10, 2014

"Good"

6.0

Room too small to relax no place to sit back and relax

Helpful?
R
Richard
Verified booking
Standard Room
Stayed in Apr 27, 2014

"Exceptional"

10.0

Facilities: Superb...but futons!; Value: Good quality for the cost; Service: Flawless, Fantastic service; Cleanliness: Spotless; Sublime Japanese breakfast! Spa treatments were exceptional

Helpful?
D
David
Verified booking
Standard Room
Stayed in Jan 14, 2014

"Excellent"

8.0

Facilities: Basic, Needs maintenance; Value: Acceptable price; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant, Delightful; Still a very relaxing weekend away

Helpful?
E
Emily
Verified booking
Standard Room
Stayed in Sep 29, 2013

"Exceptional"

10.0

Service: Remarkable; Cleanliness: Spotless;

Helpful?
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