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9.6 / 10 Guest Rating

Sheraton Grand Hangzhou Wetland Park Resort

1 Westbrook Resort, Zijinggang Road, Hangzhou, cn

Sheraton Grand Hangzhou Wetland Park Resort - main view

About the Property

Luxurious Accommodation with Panoramic Views
Sheraton Grand Hangzhou Wetland Park Resort offers elegantly designed rooms with spacious balconies overlooking Xixi Wetland. Enjoy modern amenities such as iPod docks and flat-screen TVs in a serene setting.

Relaxation and Wellness Facilities
Indulge in the indoor pool, fitness center, and rejuvenating spa treatments during your stay. The resort provides ample event space, ensuring a perfect blend of leisure and business.

Culinary Delights from Around the World
Savor a diverse culinary experience at Feast Restaurant, Yue Restaurant for Hangzhou and Cantonese cuisine, and Satine for French delicacies. Immerse yourself in a world of flavors without leaving the resort.

Experience luxury and comfort at Sheraton Grand Hangzhou Wetland Park Resort. Book now for an unforgettable stay!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a valid government-issued ID card or passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room, Guest room, 1 King - Photo 1
Deluxe King Room, Guest room, 1 King - Photo 2
Deluxe King Room, Guest room, 1 King - Photo 3
Deluxe King Room, Guest room, 1 King - Photo 4
Deluxe King Room, Guest room, 1 King - Photo 5
1/5

Deluxe King Room, Guest room, 1 King

This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

45 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Guest room, 1 King, Garden view, Balcony

Non-refundable
Room Only
20% OFF$191.83

$153.46

Includes taxes & fees

Deluxe Guest room, 1 King, Garden view, Balcony

Non-refundable
Breakfast Included
20% OFF$229.55

$183.64

Includes taxes & fees
Club Suite, Concierge lounge access, Suite, 1 King - Photo 1
Club Suite, Concierge lounge access, Suite, 1 King - Photo 2
Club Suite, Concierge lounge access, Suite, 1 King - Photo 3
Club Suite, Concierge lounge access, Suite, 1 King - Photo 4
1/4

Club Suite, Concierge lounge access, Suite, 1 King

This double room features a balcony, tumble dryer and hot tub. Guests can enjoy the following benefits: - Complimentary breakfast (06:30-10:30) - Complimentary afternoon tea (14:00-17:00) - Complimentary Happy Hour: snacks & dessert (17:30-19:30) and evening cocktail (17:30-20:30) - Complimentary coffee, tea, juice and soft drinks - Welcome fruit - Separate check-In/check-out area - Daily newspaper available at Sheraton Club - Complimentary internet access and use of computer equipment/printing (15 black & white pages per stay) - Complimentary local calls in the room - Complimentary pressing for 2 pieces of clothing per day (cannot be accumulated) - Complimentary 2 hours use of meeting room per day (advanced reservation is recommended)

95 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Suite 1 King Bed

Non-refundable
Room Only
20% OFF$757.18

$605.74

Includes taxes & fees
Superior King Room with Balcony - Photo 1
Superior King Room with Balcony - Photo 2
Superior King Room with Balcony - Photo 3
Superior King Room with Balcony - Photo 4
1/4

Superior King Room with Balcony

This double room features a hot tub. The spacious double room provides air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

45 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room 1 King Bed Balcony

Non-refundable
Room Only
20% OFF$165.49

$132.39

Includes taxes & fees

Superior Room 1 King Bed Balcony

Non-refundable
Breakfast Included
20% OFF$202.78

$162.22

Includes taxes & fees
Superior Twin Room, Guest room, 2 double Bed(s) - Photo 1
Superior Twin Room, Guest room, 2 double Bed(s) - Photo 2
Superior Twin Room, Guest room, 2 double Bed(s) - Photo 3
Superior Twin Room, Guest room, 2 double Bed(s) - Photo 4
1/4

Superior Twin Room, Guest room, 2 double Bed(s)

Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

45 sqm
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room 2 Double Beds Balcony

Non-refundable
Room Only
20% OFF$165.49

$132.39

Includes taxes & fees

Superior Room 2 Double Beds Balcony

Non-refundable
Breakfast Included
20% OFF$202.78

$162.22

Includes taxes & fees
Glamping King Room with Balcony - Photo 1
Glamping King Room with Balcony - Photo 2
Glamping King Room with Balcony - Photo 3
Glamping King Room with Balcony - Photo 4
1/4

Glamping King Room with Balcony

This double room's special feature is the hot tub. The spacious double room provides air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

45 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Glamping Room1 King Bed Balcony

Non-refundable
Room Only
20% OFF$227.64

$182.11

Includes taxes & fees

Glamping, Guest room, 1 King, Balcony

Non-refundable
Breakfast Included
20% OFF$267.98

$214.38

Includes taxes & fees
Glamping Double Room with Balcony - Photo 1
Glamping Double Room with Balcony - Photo 2
Glamping Double Room with Balcony - Photo 3
Glamping Double Room with Balcony - Photo 4
1/4

Glamping Double Room with Balcony

The hot tub is a top feature of this twin room. The spacious twin room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

45 sqm
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Glamping Room 2 Double Beds Balcony

Non-refundable
Room Only
20% OFF$227.64

$182.11

Includes taxes & fees

Glamping, Guest room, 2 Double, Balcony

Non-refundable
Breakfast Included
20% OFF$267.98

$214.38

Includes taxes & fees
Deluxe Room, 2 Double Beds, Balcony, Garden View - Photo 1
Deluxe Room, 2 Double Beds, Balcony, Garden View - Photo 2
Deluxe Room, 2 Double Beds, Balcony, Garden View - Photo 3
Deluxe Room, 2 Double Beds, Balcony, Garden View - Photo 4
Deluxe Room, 2 Double Beds, Balcony, Garden View - Photo 5
1/5

Deluxe Room, 2 Double Beds, Balcony, Garden View

2 Double Beds484-sq-foot room, balcony with garden views Internet - Free WiFi 25+ Mbps Entertainment - 43-inch LCD TV, satellite channels, and iPod dockFood & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled waterSleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, renovated in July 2023Connecting/adjoining rooms can be requested, subject to availability

45 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Deluxe Room 2 Double Beds Balcony Garden View

Non-refundable
Room Only
20% OFF$189.65

$151.72

Includes taxes & fees

Deluxe Room 2 Double Beds Balcony Garden View

Non-refundable
Breakfast Included
20% OFF$226.91

$181.53

Includes taxes & fees
Deluxe Room, 1 King Bed, Balcony, Garden View - Photo 1
Deluxe Room, 1 King Bed, Balcony, Garden View - Photo 2
Deluxe Room, 1 King Bed, Balcony, Garden View - Photo 3
Deluxe Room, 1 King Bed, Balcony, Garden View - Photo 4
Deluxe Room, 1 King Bed, Balcony, Garden View - Photo 5
1/5

Deluxe Room, 1 King Bed, Balcony, Garden View

1 King Bed484-sq-foot room, balcony with garden views Internet - Free WiFi 25+ Mbps Entertainment - 43-inch LCD TV, satellite channels, and iPod dockFood & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled waterSleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, renovated in July 2023Connecting/adjoining rooms can be requested, subject to availability

45 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Deluxe Room 1 King Bed Balcony Garden View

Non-refundable
Room Only
20% OFF$189.65

$151.72

Includes taxes & fees

Deluxe Room 1 King Bed Balcony Garden View

Non-refundable
Breakfast Included
20% OFF$226.91

$181.53

Includes taxes & fees
Club Twin Room, 1 Double Bed, Balcony - Photo 1
Club Twin Room, 1 Double Bed, Balcony - Photo 2
Club Twin Room, 1 Double Bed, Balcony - Photo 3
Club Twin Room, 1 Double Bed, Balcony - Photo 4
Club Twin Room, 1 Double Bed, Balcony - Photo 5
1/5

Club Twin Room, 1 Double Bed, Balcony

1 Double Bed484-sq-foot room, balcony with garden views Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in locationInternet - Free WiFi 25+ Mbps Entertainment - 43-inch LCD TV, satellite channels, and iPod dockFood & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled waterSleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, renovated in July 2023Connecting/adjoining rooms can be requested, subject to availability

45 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Club Twin Room 1 Double Bed Balcony

Non-refundable
Room Only
20% OFF$262.09

$209.67

Includes taxes & fees

Guest Reviews

9.6
Exceptional114 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the great breakfast.

Categories

Cleanliness8.8
Service9.8
Location9.8
Room Quality10.0
Amenities9.8
Value for Money10.0
Food and Beverage8.8
Overall Experience9.8

Select topics to read reviews

V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Nov 20, 2018

"Exceptional"

10.0

The hotel is very large and beautiful. The breakfast buffet is quite delicious and they even provided dragonfruit!

Helpful?
K
Kachi Kaki
Verified booking
Standard Room
Stayed in Oct 14, 2018

"Exceptional"

10.0

Good

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 14, 2018

"Sauna rooms."

2.0

Unless you like sleeping in a sauna room, this is not the hotel to be staying especially during the cooler months. I have been staying in this hotel everytime I am around Hangzhou for business. I have noticed the hotel turns off the air conditioning during the cooler months. And this is not an one off observation. It was exactly the same last year during the Autumn months. Despite, giving feedback to the front desk, obviously this a management decision to cut cost. This time round it is further verified by the night duty manager. He told us that they can't turn them on due to strict instructions and could only provide us a fan. Appalling. In the end I had to open the sliding doors to the balcony to allow cooler air into the room. With the hotel situated in the Wetland areas, there are swarms of mosquitoes and getting bitten throughout the night was unbearable. In end I had to close the sliding doors, and wake up in a pool of sweat in the morning. At check out, I have specifically asked to speak to the GM, as I knew it was pointless talking to the front desk staff. After all, they are just doing as instructed. Lo and behold, all they had were excuses and sent an assistant front desk manager to speak to me. The assistant front desk manager tried her best to downplay the situation, offering freebies which I feel as good as trying to buy their way out of the situation. Obviously I have rejected and I will be instructing everyone in my office never to patronise here again

Helpful?
S
STEFAN
Verified booking
Standard Room
Stayed in Jun 25, 2018

"Exceptional"

10.0

Nice location, very good hotel, perfect service and family friendly. Also the breakfast is very good!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 16, 2018

"Exceptional"

10.0

wonderful staff

Helpful?
S
Seok Bee
Verified booking
Standard Room
Stayed in May 29, 2018

"Excellent"

8.0

Don’t like the layout of the open bathroom. Otherwise everything looks good.

Helpful?
L
ling
Verified booking
Standard Room
Stayed in Mar 30, 2018

"Nice hotel close to Xixi Wetlands National Park"

10.0

Hotel very pleasant to stay in, but away from shops and eating places. However Xixi Wetlands Park was a worthwhile reason to stay in Sheraton.

Helpful?
S
Scott
Verified booking
Standard Room
Stayed in Mar 26, 2018

"Thank You Wetlands"

10.0

Excellent stop over to Zen. When it's time to slow down (store energy) before reaching Rocket Speed, this locale has it built in. A calming atmosphire in metro wetlands park setting. Sheraton Quality is Standard

Helpful?
L
lei
Verified booking
Standard Room
Stayed in Aug 8, 2017

"Acceptable"

8.0

The breakfast is not so good

Helpful?
M
man wo
Verified booking
Standard Room
Stayed in Jul 4, 2017

"Exceptional"

10.0

comfortable, with Wetland and west lake to spend the whole day .

Helpful?
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