Hotel Arnika

We were greeted rudely, then given a double room, when we had reserved a triple room. When I asked for a discount, due to the incorrect room, a triple room was magically found. The lobby smelled of cigarette smoke. The corridors smelled of cigarette smoke. Our room smelled of cigarette smoke. We were supposed to stay 2 nights, but we left after 1 night. It was miserable.

Hotel molto vicino al NSO, comodo e personale cortese con Sauna e bagno turco. Peccato per il ristorante chiuso.

Het grootste gemis is dat het restaurant niet meer open is en Hotel Arnika nu eigenlijk een B&B is.

Nice hotel, clean rooms, food OK. However, the friendliness of the staff was not overwhelming. During our stay we needed to leave 7:45 in the morning, but beakfast did not start until 8 o'clck - and this was not negotiable. Not OK for a proper hotel! We wanted to pay the evening before departure and was told that this was not possible until later in the evening. We went out to dinner, and after returning to the hotel, everything was obsiously shut down for the night. As we had to leave early the next morning, this was rather impractical. Again: not up to the service level you would expect. The setting of Oberammergau is beautiful, though.

Helt ok opphold. Bra utsikt. Forholdsvis rolig område.

Easy walking distance to town and restaurants. Hotel was extremely nice and staff was super friendly.

Staying at the Arnika is like visiting a haunted house in a theme park: you'll pay good money to feel disgust, alienation, discomfort, and then relief when it’s over. I have to agree with the other reviews here: the owners (i.e. the only people manning the reception) are truly horrible to deal with. In person they were worse than on the phone. Patronizing, hostile, self-serving. Their demeanor goes beyond any normal tolerance for "some people are just naturally warmer than others" - instead it seems like pure contempt for guests. You can say ‘good morning’ to them, but they just walk blankly past. They run a hotel but seem to hate dealing with guests. The Arnika's owners are a classic example of managers with no interest in quality or hospitality, just in exploitation. I speak fluent German and live in the region, so this perception is not down to any language barrier or culture shock. But what about the rooms? That depends how much you enjoy cold showers and finding pubes in your bed. Please enjoy the attached photos illustrating how filthy the rooms were. Sleep quality was terrible: worn-out mattress, creaking bed frame, thin curtains, no sound insulation, stuffy. You get the idea, but there's more. To be fair, the breakfast was very good. The team there was warm and attentive. The selection and the quality were above average. For example, the fruit salad was mostly fresh (rather than canned) and the coffee machine made a great cappuccino.

Die Leute waren alle sehr freundlich und herzlich, das Zimmer über unseren Erwartungen, Frühstück auch top :-)

Fantastic Decor, excellent staff, dining hall is very Alpine.

Out processing in NATO School finishes at 1030pm with battle dress uniform. It would be helpful, for the students lodged in the hotel, could do the check out at 1130 in order to change their clothes to civilian attire.