River Kwai Hotel

the staff very good , breakfast ok

rooms need to update , mainly the bathrooms. Pool area needs to update and cleaned

Big pool and nearby to the town.

Sicher kämpfen alle Hotels mit sinkende Gästezahlen aber einige technische Instandhaltungen vor allen Dingen im Sanitärbereich sollten möglichst bald erfolgen. Sonst sehr schnell am Bahnhof, Busbahnhof, Am Skywalk und Innenstadt.

全体的に施設が老朽化していて、★の数で言うと一つ星ホテルと言う印象。

the room was much smaller than expected,it also faced the extreme afternoon sun,the heat was that hot that the air conditioning could not maintain any coolness,there was a new Split air conditioner in the room as well,but we were told that there was no remote to operate it - therefore not happy with that answer.

see above!

Fint til prisen og god service

A very spacious room, and giant bed. The breakfast included had a large variety

Some of the photos were a bit dated. The room had everything mentioned, but was perhaps a bit dated.

Breakfast - normal Thai Western Breakfast option with cereal, toast, eggs some fruit and luke warm coffee. Everything else was catered for the Asian customers. Room - Standard room, very dated and in need of a make-over. No Microwave or Coffee/Tea Kettel available.my 11 year old Swimming Pool - Big, my 11 year old daughter liked it but it was cold and we could not find the switch for the Spa. Gym Facility - Very small and very dated with 4 equipment items.

Staff (Manager) she was very rude. I initially booked a room for 4 people (2xAdults & 2xChildren). I also made a point of contacting the Hotel a few days before we arrived to confirm our booking and to make sure we had the right room. I received a reply from the Hotel, and they confirmed everything with me. When we arrived the room only had 2 single beds in the room. When I spoke with the Manager, she wasn’t very helpful and told me I had to pay for a fold-out bed, which I did 1,000.00THB per night (2,000.00THB). It wasn’t until an hour after that I was checking my booking that I found we had been charged for 2 rooms. When I went back to the Manager, she again was relucted to refund our money for the fold-out bed that we did not need. She also said I could take it up with Booking.com regarding the room booing and could not explain why I had been sent a message from the Hotel to confirm we had a room confirmed and booked with 2 x Single Bed’s and a Double Bunk Bed for the kids. She finally refunded the money that I paid for the fold-out bed. I had to go back to reception for a second time as they did not give us our Breakfast Vouchers and was then told I was only charged for 1 night and they had to charge my Credit Card for the additional night.