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8.6 / 10 Guest Rating

aha Gateway Hotel Umhlanga

Corner Centenary Boulevard & Twilight Drive, Durban, za

aha Gateway Hotel Umhlanga - main view

About the Property

Rooftop Pool and Eco-Friendly Vibe
Enjoy a refreshing dip in the rooftop pool surrounded by the hotel's green 'screen'. Embrace the eco-friendly atmosphere of aha Gateway Hotel - Umhlanga, seamlessly connected to the Gateway Theatre of Shopping.

Comfortable Rooms and Dining Experience
Relax in air-conditioned rooms with modern amenities including a bathroom, shower, and cable TV. Indulge in continental cuisine at The Fig Tree Cafe or opt for room service until 22:00. Don't miss the full English breakfast and remember to inform about any dietary needs in advance.

Conference Facilities and Connectivity
Host successful events in the hotel's 5 conference venues equipped with everything you need. Stay connected with free WiFi and ensure the safety of your belongings in the laptop safe zone.

Book your stay at aha Gateway Hotel - Umhlanga for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note aha Gateway Hotel - Umhlanga is located close to a music venue and increased noise levels may be experienced during your stay. Please note that this is a non-kosher property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email. This property does not accommodate bachelor(ette) or similar parties. This property is located in a busy area so guests might experience some noise. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent6673 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the exceptional food.

Categories

Cleanliness7.6
Service9.1
Location8.6
Room Quality8.6
Amenities8.6
Value for Money8.6
Food and Beverage9.1
Overall Experience8.6

Select topics to read reviews

R
Rankune Kgobane SydneyzaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Enjoyed myself"

7.0

location

I was satisfied

Helpful?
D
DeidrezaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Room for improvement."

5.0

The fact that it's close to the airport and next to the mall was really nice .

My room was dusty ,the cupboard in my room was chipped and and the doors didn't close properly.The glass in the shower was loose .I think they must do regular maintenance and keep the place neat as it is a beautiful hotel and a good location.The pool deck needs a repaint.Overall I feel the upkeep needs more attention.

Helpful?
F
FathimazaZA
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Home away from Home"

9.0

Comfort and convenience...

Cleaning of the room was delayed and we had to wait 4 hours, without communication..this was disappointing.

Helpful?
M
MdhlulizaZA
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Excellent"

10.0

Breakfast n cocktails

Nothing rooms were perfect

Helpful?
M
Mahomed JhalallzaZA
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0
Helpful?
N
NomcebozaZA
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"It was good and refreshing but was disappointed with water pressure and breakfast had no variety."

6.0

Clean, spacious and comfortable room.

The water pressure is very low in the shower. Please improve on that, we enjoy hot showers with good water pressure. Breakfast has no variety for meat lovers! Please look into more options.

Helpful?
J
JacobuszaZA
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Would easily stay here again"

9.0

Honestly, for hotel food, the restaurant food was great, both from the menu for lunch/dinner and the breakfast buffet. Beds were comfy and rooms spacious.

Nothing to complain about. The ambience at the pool area on the roof could be better but that’s it.

Helpful?
M
MhlunguzaZA
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0
Helpful?
Z
ZibusisozaZA
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Excellent"

8.0

It’s always a home away from home

Helpful?
A
AnathizaZA
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Very Good"

7.0

Breakfast

The restaurant team when we were call to order room service , team were not friendly

Helpful?
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