Hotel Heide Residenz

Travelling from Paris to Nordic, we decided to stay one night in Paderborn and found this good offer on line. We decided to buy breakfast at the hotel while afterwards we should have taken it in the city.

Not our first choice when staying in Elsen. We arrived at 3pm and reception appeared to closed. There was no respons to the bell but we found kitchen staff to chase management. Apparently the reception closes at 2pm, even though check in is after 3pm. We were not too impessed with our check in but the room was comfortable. The hotel is about. 1k from Elsen centre. We went out to visit family and came back just before 10pm. The hotel front door was locked. We rang the bell just before we saw a small notice to use the "night" door. The manager did not seem impressed that we used the bell. We were not told about the night door at check in. We asked where the bar/beergarden was and were told it was closed. The breakfast was excellent at an extra €8 per person. There was a €5 charge for guaranteed parking and we paid this as we were told that the free parking at the rear might be full when we returned. We will probably not use this hotel again.

Kein Restaurant, geschlossen- hätte als Garni Hotel angegeben werden. Minibar nicht vorhanden, war fest verschraubt !!!!

valgte hotellet pga. beliggenhed, mulighed for motion, p-plads og restaurant. Venligt personale, godt værelse, nem parkering (der dog kostede € 5). Restauranten viste sig kun at være til grupper på forudbestilling, så jeg måtte på tur i byen, hvilket ikke var ideen med at booke et værelse, hvor der var restaurant på stedet. Udmærkede omgivelser og motionsrum

Etwas außerhalb von Paderborn gelegenes Hotel. Schöne Zimmer,sehr sauber mit großem TV.Leckeres Frühstück. Nicht durchgängig besetzte Reception. Restaurant nur mit kleinen Gerichten ;geringe Auswahl. Nettes freundliches Personal; Beanstandung (fehlende FB für TV) wurde umgehend behoben.

Would prefer use of a communal lounge rather than feeling confined to room

Just a bad experience!

Präziser Check in und angenemes Zimmer, in der Nähe liegt ein großer Badesee

Sehr gastfreundlich und hilfsbereit. Hotel ist gemuetlich und einladend, man fuehlt sich dort gleich wohl..

Das Hotel war ausgebucht. Ich bekam das letzte Standardzimmer. Am Folgetag stellte mir das Hotel ohne Aufpreis ein großes Komfortzimmer zu Verfügung. Dafür Herzlichen Dank!