Le Grand Hotel

Ok pour un séjour d'une nuit. Pas de clim donc assez chaud et étouffant! Tout est très propre. Pas de serviette à notre arrivée. Nous avons dû en demander et elles nous ont été données sans problème. Pas de réserve de papier toilette non plus. Il restait un rouleau entamé.

Hotel was adequate and clean. Room was a large size and comfortable but the jacuzzi did not work.

Very friendly and helpful staff. Some organizational deficiencies are made up by the motivated staff!

Très bonne hôtel merci au veilleur de nuit qui nous a laissé regarder le match avec lui.

Petite chambre mais correct, bonne literie et sdd très agréable Restaurant excellent et accueil sympathique

Problème d odeurs dans la salle de bain !

On a eu une urgence familiale 2hrs apres notre arrivee J’espere que la gerance fera un geste commercial 😕😕😕

Problème de différence entre la facture de l'hôtel et celle d'hôtels.com

Non comment

I booked my stay through hotels.com and paid the hotel in advance. However, the hotel charged me full price when I checked out. I have emailed the hotel and they say they haven't received a payment before. They told me to send a proof of payment, which I did. I sent them a detailed receipt but they said it wasn't enough. After that they just stopped responding to me. I should not even have to send them a receipt. Hotels.com are trying to fix this for me, but the hotel staff are all struggling with English. They also charged me for breakfast every morning, claiming they asked me if I wanted breakfast when I checked in. I'm 100% sure they never asked me. I had breakfast the first day, but there was not much I could eat due to allergies, so I bought my own breakfast elsewhere the other days. It's been 11 days now and I haven't heard more from them.