Hilton Bogotá

Amabilidad personal

Ducha no estaba limpia

I have the good fortune of staying at the Bogota Hilton frequently, and it remains one of my favorite hotels worldwide. This most recent visit was nothing short of exceptional, proving once again why this property is a standout. * The Arrival & Room: From the warm welcome at check-in to finding my preferred room type immaculately prepared, the transition from a long flight to total comfort was seamless. The bed, as always, provided a perfect night’s sleep. * Breakfast: Starting the day here feels like being greeted by family. The strong Colombian coffee prepared by Victor or Edward is a must, paired perfectly with their selection of fresh local fruit juices and pastries. * Wellness: I was impressed by the recently upgraded gym. The onsite trainers Javier and John are outstanding, providing helpful tips and assistance that really elevate the workout experience. * Service: Whether it was the prompt and efficient room service or the smooth, effortless checkout, every interaction was handled with genuine kindness. Big thanks to Angie, ensuring every stay is perfect. The service here isn't just professional; it’s consistent and heartfelt. If you are looking for a reliable, high-quality stay in Bogota where you are treated like more than just a guest, this is it.

The cleaningness, and the staff is very good.

The wifi wasn't very good. Booking a transportation to get picked-up from the airport wasn't followed up with. The pre-reservation experience was not great, I asked 3 times to charge my card and they only charged 1 out of 4 reservations. The timing of the charge wasn't precise.

La Habitación muy buena, la limpieza de las instalaciones, buen desayuno y buen menú

Al llegar cobran de más, ya que no utilizan el cambio a dólar oficial, sino q calculan a una tasa q ellos deciden, casi 80$ de más me cobraron y tuve que ir 3 veces a reclamar para que me devolvieran la diferencia. Muy mala esa experiencia

We had a wonderful stay at Hilton Bogotá. From arrival to departure, everything exceeded our expectations. The front desk team was professional and welcoming, Oscar was exceptional — truly going above and beyond to make our stay comfortable. Ivan at concierge was helpful in guiding us on places to visit in the city. The Executive Lounge staff were impeccable and attentive, and Laura at the restaurant on the lower floor also provided excellent service. Breakfast was delicious with great variety, the room was comfortable and spotless, and the rooftop bar offered a great atmosphere. Overall, a truly enjoyable stay, and we look forward to returning. Highly recommended!

Nothing.

Bo le han dado claridad a mi factura hay un error de precios por 20 mil pesos, la habitación 1011 tenía la lámpara dl escritorio con unos cables eléctricos pelados sin protección o cinta

El hotel en general nos gustó mucho, excelente servicio al cliente, excelente disponibilidad de transporte y excelente ubicación, room service muy bueno. El masaje del SPA es maravilloso. Cuartos muy cómodos. El desayuno buffet está bien pero puede mejorar, más variedad sobre todo de verduras.