The Ashtan Sarovar Portico

Delightful experience as always Deepak, Chetan and the team is very helpful and hospitable. Must recommend

Visited on 19th February 2025 as a paying customer (had coffee and lunch) at The Ashtan Sarovar Portico, Green Park Extension, New Delhi, while waiting for a colleague attending a workshop at the property. The experience was deeply disappointing. First, the reception refused to keep my small suitcase despite me being a customer at their restaurant. When they eventually agreed, the attitude was unwelcoming and dismissive — as if I were an inconvenience rather than a guest. The restaurant staff were no better. Despite having already spent on food and beverages, I was made to feel like an unwanted intruder. When I asked for the menu, I was told in a condescending manner what I could and couldn't order. Basic courtesy was absent throughout. What was equally disturbing was witnessing the restaurant's senior managing staff openly berating and speaking poorly to their own team members in front of customer. This says a lot about the culture of this establishment — when leadership behaves this way, it is no surprise that the staff follows suit. I had no particular interest in visiting this property — I came solely because a colleague was attending a workshop there and we needed to travel together afterward. A hotel of this standing should know that hospitality begins with how you treat people — whether it's customers or your own employees. Paying customers deserve basic dignity and respect. Would not recommend and will not be returning.

The location is a bit noisy, and the entrance is difficult to locate. However, the hotel and staff are excellent. I ordered a club sandwich to my room. It was excellent and worth the money. The complimentary breakfast was also very good. I would recommend this hotel without hesitation.

great location near Green Park station. walking distance to Green Park Main

I picked south indian items at the breakfast. Just passable.

All the items could have been better in taste and consistency.

They are very good in every aspect Receptionists knew local tourism and other areas Food is exceptionally good. The restaurant buffet and a la carte, as well as room service food is amazing Staff is polite Rooms are clean, hygienic, fresh and not defective in any way.

Service and food was awesome. Business centre had all facilities already in check and place. We did not have to worry about it

The location worked out for where needed to be. Only 25 min from the airport. Friendly staff.

We dined in-house for both breakfast and dinner. The restaurant team were outstanding - able to accomodate our many dietary needs with ease. Very high quality and great value.