Rijasa Agung Resort and Villas

We had an amazing time. The resort was absolutely beautiful, and the views were incredible. The staff were very friendly and helpful. I would definitely recommend staying here.

Nothing.

I made a reservation for 90 minute massage for my husband and I. But therapists finished the massage in 80 minutes. I therefore reported it to the front desk immediately. However, Yoga, a front desk staff, ask me to pay in full even if the therapists did not provide the full 90 minute service. In addition, his attitude was horrible. He first blamed us for being late. I refuted that I went to the spa room 30 minutes before the scheduled appointment and the therapists came to the spa 8 minutes before the treatment time. Then he said the massage started at 4:02 pm according the clock in the spa room and finished at 5:30 pm according to my cellular phone so that there was no problem. The problem is that the clock in the spa room runs behind. He should not calculate the duration based on two different clocks particularly when one of the clocks runs late. And he kept making excuses for 40 minutes or so and we had to spend our precious time on the day of departure arguing with him. The manager was nice and upgraded our room. I therefore had a good impression on this resort until it happened. But not all the staffs are as nice as the manager. I do not know whether I would come back.

Royalty and classic designs

Towels needed an update

너무좋아요 ㅎㅎ 시설이 조금 낙후되긴 했는데 가격대비 완전 만족합니다 ㅎㅎ 수영장 너무 좋아요

The overall experience was great and the hotel met our expectations. The view from the room is fantastic and the river calms and relaxes. We also liked the pool (and they have several). I will also put it as a plus, that the hotel is situated quite close to the wild nature and meeting monkey on your balcony/terrace is not a surprise :) If you mind your belongings and won't leave anything outside, you should be on a safe side. We kept our swim dress outside and they didn't seem to interest the monkeys, however I'd rather not experiment with the smartphones or jewellery. The experience was great, especially for our 8-year old son. Also, for me personally, I liked the kitchen of the restaurant.

Every morning you may find some fallen insects on a terrace couch as well as ants. It didn't bother me too much (they've been wiped away after each cleaning) and was a part of the in-depth Bali nature experience. The breakfast was a little bit spicy, almost all items were hard to eat if you are not used to the spicy food.

Nice resort.

写真通りの景色で、実際はもう言葉にならないくらい最高でした。静かで、神々しく。これがウブドかなぁ、と 街までは、車で、３０分と遠く、ホテルの周りは何もなく、コンビニさえ歩いていけません。だからこそのこの環境なのかな。ワイファイも問題ないです。逆にデジタルデトックスができませでした。誘惑に勝てない。どうしても虫は多いです。おこもりしたい人には最高です！ ホテルのスタッフはとても親切です。日本円の両替はできません。

Really nice room with spectacular view!