Neon Hotel

Very basic hotel but clean rooms. Everywhere outside overgrown and un loved. Grass growing over sun beds. No outside maintenance at all. Pool extremely cold and not used much. Anything ordered to eat comes from hotel next door so no snack bar. Breakfast basic continental but enough displayed. Staff very friendly and approachable but nobody seems to do anything they all sit around like holiday makers while the hotel has lots that could be done to it.Location excellent for restaurants and shops. Only 30 minute pleasant stroll to Malia.

Excellent Friendly service. Hotel is 10mins to Malia and 10mins to Stalis. My grandson hired a scooter and I rented a scooter/mini quad from a friendly business nearby to the hotel. Staff were very friendly and helpful. Family run hotel. Rooms were clean, excellent location close to restaurants and bars. Hotel is on the beach. Will definitely return. Thank you for making our stay a happy one.

I found the people at Neon so helpful, kind and generous. It is a family-run hotel, and when I came downstairs each morning, they greeted me like a friend. When I had to do some really onerous paperwork that required printing lots of pages, signing and then scanning them back, it took ages, and the woman who helped me (and did everything but the signing!) was endlessly patient. When I needed clear directions to the bus, when I decided to stay another week on the day I should have been leaving, the folks at Neon smoothed the way, solved the problems and always with good cheer. One big reason I stayed the extra week was the feeling of being in a place where people cared. I am only sorry that I didn't get everyone's name so I could list all the people who were so good to me! I want to thank Maria for her dry wit and great drinks, and brother Paulo (Panos?) for the milk with caramel sauce and whipped cream and Inga for her great advice and helpfulness in finding me another week's stay, and Aristea as well, and for being lovely and kind, and Mama for her luscious cookies and Papa for his kind smile and kali meras each day, and Anna, who took care of my room. The hotel is fronted by a lovely sandy beach. There were many days of good swimming in lovely clear water and many days of windy conditions so that the pool was a better idea. The pool was always pristine, and there are free sun loungers around it, with umbrellas, so, if you burn like I do, you can opt for shade. There were two kittens, being fostered by a lady who fed them 4 times a day. Watching them play was endless good fun and added alot to my enjoyment of hanging out around the pool and bar. My room was clean and spacious, and I had a view of a pool, a garden, the ocean and the mountains! (And bear in mind--I came as a solo traveller---many hotels would have stuck me in a broom cupboard and told me to shut the hell up.) Furthermore, I'd asked in advance about making sure my room had good wifi because I needed to have some online meetings for work, and Aristea arranged it for me--and it worked beautifully. Wow. I felt very safe and comfortable. Neon has the feeling of an old-style family-run resort that reminds me of my childhood holidays in Greece. The hotel has a restaurant, (you order at the bar), and my favourite was the chicken gyro pita, which for 5 Euros was a great deal. I saw some monumental salads, too. The bar was generally quiet, (80's music, not too loud) which suited me because I prefer to have conversations, and there were plenty of days where it was more enjoyable just to stay "home" at Neon rather than going into Stalis. I felt part of a family, and that's rare. I didn't want to leave! I'll be back next year.

Basic isn’t even close to describing this place, dated circa 1975? We’ve stayed plenty times 2 stars in Crete (basic but usable) but never had to leave the property and source somewhere else- we paid again for 2 star property, half the price and twice as good. Reception didn’t care, holiday company didn’t care. Poor service on all fronts! Pictures tell a 1000 words. I can’t believe the people who actually give 5 star reviews are actually real, definitely not what we got!

Perfect time at this beautifull hotel. Clean rooms, perfect pool, nice area, just 1 minute from the beach. But the staff was the best, the 2 sisters running this are amazing, friendly, kind. Had an amazing good time here, would recommend to everyone. Stalída is easy by foot, nice street.

Lovely family run hotel located on the Stalis / Malia beach road. Room was very comfortable & housekeeping was very regular. Hotel has its own swimming pool / sunbeds set in a grassed garden and is complimented by an outside bar. A very short walk and you are on the beach. Refurbished sea veiw rooms looked wonderful.

I have just returned after a week at the Neon hotel Stalis, 15th-22nd April and I can honestly say I have no complaints, only praise for this hotel and it's family. Firstly, can I point out, I did my homework on the hotel and the resort. I was aware the hotel was located just outside the town centre and wasn't plush or swanky and I base my review on that. I was not looking for that experience as I prefer more authentic, simple living. If you are looking for luxury surroundings, this may not be the hotel for you but there are plenty of other hotels which are, and doubtless cost double the price and more. If you are looking for friendly hosts who offer the personal touch and do everything they can to accommodate what you DO want, they are here. The furniture could possibly do with updating but everything worked, the room was spotlessly clean and so was my en-suite bathroom. Everything was perfectly functional, there was a fridge and a tv and my bed was very comfortable. There was ample storage and all lights and plugs worked. The WiFi was sketchy in my room but performed perfectly in the corridor, reception and the garden. The garden was lovely and sheltered and just a stone's throw from the beach. I can't comment on the pool as I visited so early in the season it was still being cleaned and refreshed but I prefer to look at the pool from my lounger rather than actually get in it anyway, so it didn't bother me at all! I had an absolutely fantastic stay and would not hesitate to return. Thank you so much Rousaki family for making my stay so enjoyable. Cathie

Neon Hotel 👍😎 Family run great base to have a great holiday in Stalis Great drinks even a bottled beer Candia from Crete Great service at the Lovely bar Great pool and nice gardens Never an issue getting a sun lounger or parasol Beach 2 minutes away 10 min walk to the bars and restaurants but also bars and restaurants close by We had a great time for 7 nights rooms were very clean basic but cleaned every day loads of fresh towels A/C was a must in July cheap too €6 I think a day Hope to get back here soon 👍👍

Oh my goodness ! What more can I not say about this hotel and it’s amazing staff. I booked to stay here the 12 September 2022 for 7 nights for a short getaway. The hotel is family run and all the family make you feel welcome as if you were one of there own. The staff members are all so nice and helpful. I have stayed in 5 star hotels before and have never received the hospitality that I have received here. I never expected this from a 2 star hotel, which deserves 5 stars at least. A warm welcome awaits you at this property. Please go and see for yourselves.

This is a five star hotel among two stars hotels. The rooms and a hotel itself were very clean. The service was great, they made sure our needs were all met. The beach is just few metars away from a very nice hotel pool. And yeah, they serve very nice coctails😁