Asalem

Overall we were happy with our stay, however if we return to Ilha Grande we probably wont stay here again. The main reasons for this were poor communication and value for money. Regarding communication, as an example, we booked a boat pick up from the property for 10am to take us to a beach. We were told that morning that the boat will arrive between 10 and 10:20am. Despite being ready on time, the boat had left without us and we had to wait a further 45 minutes for another. Also, we were told if we wanted to be picked up Abraao town to go back to the property or vice versa, we had to WhatsApp reception. We did this one evening and got no response despite asking twice for confirmation of whether the boat was going to come. Fortunately it did, however the lack of a response was frustrating. Regarding value for money, we expected the room to be decorated nicer than it was, and also found additional charging annoying e.g. you are charged for the boat transfer into the town, per person, for each way. This was strange considering the price we were paying per night was fairly high, and the alternative was to hike 25 minutes which depending on the time of day, requires you to wade through water. Lastly, we were also Expedia VIP members so expected to recieve our free drink, however this was never mentioned and we never recieved it. On a positive note, the property was very clean, breakfast was good, and the view from the room was lovely.

Receptionist provided a great service.

We liked everything about this hotel. The free shuttle from and to the port was a treat, the views were to die for, the breakfast was delicious with a magnificent view. The lady who was the manager was awesome. I highly recommend this hotel

Sad experience. Not to be recommended. Hotel is run down with old and sinking-in mattress, cold shower, closed bar and broken sun beds. Service is also of a low level with little interest in you as a guest. Don’t expect real value for your money.

If we could stay here longer, we would!! Truly look no further, this is the best hotel with the cutest rooms, perfect views, great food, and wonderful staff. With walkable paths to the beach and to the downtown area (along with private water taxis for transportation if you don’t want to walk), everything was perfect. This was hands down our favorite stop on our honeymoon. I know it will be just as special for anyone who visits!

This place describes itself as rustic or authentic. I’m afraid this is no more than an excuse to be hugely rundown. Our trip was marred by poor weather and this of course is nothing to do with the hotel. What can be lain at the door or the hotel is the state of the place; ancient pillows, two of our four were some old they had formed clumps like cotton balls throughout the pillow. Everything, pillows, towels, throws was dirty and more than that they smelled. The light switches were filthy as were the tiles in the bathroom and the glass shower screen. We paid nearly £200 (pounds, GBP) a night and honestly I cried at the hovel it was. The is not a comfortable chair in the entire establishment. The loo for guests was in within spitting distance of the kitchen where all of the food was prepared. The staff were fine; polite, but no more. I sent WhatsApp’s asking to book a massage and received a reply so late it was impossible to book for that day. I asked for help with the fridge that didn’t work and by the time I had a response I had to ask them to come the following day because it was by then too late for them to come to the room, we had gone to bed. I have left now and there is no benefit to me in writing this negative review, I can’t get a discount, I can’t get a refund and there’s no compensation drink or anything of the sort- the only reason to write this review is the hope that someone doesn’t have the same miserable time I had a this place. Please go somewhere else.

Beautiful setting and view

A bit expensive relative other places

Perfect for those who need quietness and a beautiful place to stay

Lack of hot water in the shower but it’s not really inconvenient with a tropical weather

Asalem is a great place to relax. Very friendly, great views, quiet. Problem for people that have issues with stair climbing as located on a hill and to get to rooms steep stairs have to be dealt with. Bungalows are beautiful and on 2 levels. To get to main bedroom again steep staircase. Bathroom is on lower floor so if you have to get up at night starir case awaits to get to bathroom. Besides the stairs the hotel is great. You have to take ship from Concecao 15 mins or from angra dos reis 50 mins to abraao on the island a d call hotel for boat pickup as you cannot walk to hotel with heavy luggage. The hotel boat could be better. I rate the stay as excellent as the views, the friendliness of the personnel and the hiking and beach options are really great