Le Farnatchi

Wonderful stay at Le Farnatchi. All the staff were friendly and accommodating, the room was beautiful and impeccably maintained. So many places to rest and relax within the riad, complimentary mint tea and coffee on request, and breakfast served to the room was an extra luxury. Located a 5 min walk from Place Moukef, staff would come to meet us there if called in advance. Nearby is the Ben Yousef Medersa, several good restaurants including their own, and the north end of the souk. Hammam and spa treatment was thoroughly relaxing. Already planning a return visit.

Beautiful setting, the staff were amazing and couldn’t have done more to make our stay better. They were very baby friendly, super helpful when it came to suggestions as to what to do in Marrakesh and where to eat. The breakfast and the spa were also very good.

No bad comments to make, the stay was amazing.

Luxury Riad in the heart of the Medina in Marrakech. Centrally located, albeit away from the real tourist areas, once we had got used to the hustle of Marrakech itself, it’s easy to find and navigate your way around. The property itself is tranquil and refined. The rooms are all unique and are all of the highest quality and offer plenty of space to sit and enjoy the experience. We had the pleasure of meeting the owner, James Wix who couldn’t have been more hospitable. The staff are great and nothing is too much trouble. Thoroughly recommended.

As soon as I went into the hotel, it was so dusty , smell earthy and moldy,saw some flies here & there, I was led into the Junior suite after many steps (which I booked ) I couldn't breathe and started caughing non stop, no windows or air inside the room. I raised the problems straight away and told them I couldn't stay at this hotel and wanted to leave straight away, Later, they changed me another one at ground floor, with good design but same problems of smelling dusty, moldy and made me caughing non stop. So they tried to move all the dirty rugs and cleaned the floor ,I told them I would not stay in this hotel as no window, no air but smelling all moldy& dusty , the hotel tried to open the roof's small window to let the air in. I told them I would try to stay for one night but not the 2nd night, after they mocked Floor . When I returned the room, the aforementioned smell is still there, on the night , suddenly found fly was on the bed and spider was crawling on the bed, the air still not been improved which made me & my friend were caughing a lot, couldn't sleep at all, the next day I have to book Sofitel hotel and costed me extra 6,197.81 MAD for one night. I also wrote a letter to you on 6April asking for the refund of the costs of 6th April . However, no reply so far. I m your loyal customer, hope you look into my complain and action without further delay !

Exceptionally friendly staff. Helpful from when we got out of our taxi and helped navigate us to the riad at 10pm at night. Hospitable and made sure we had eaten when we arrived. Ordered from the riads restaurant which was very delicious. Arranging cars and trips was seamless.

Location, staff, atmosphere

Nothing I didn’t like. Even better if small fridges in rooms and a kettle for tea making facilities. Maybe also a little more shade on the excellent roof terrace.

Pure class! What a beautiful place this is. From the moment we arrived, we were treated impeccably. Every single member of staff, from Walid and Morad in management, along with Saeeda, go the extra mile. Aradwan, Moffad and Karima in staff, are the most welcoming and gentle beings. The breakfast is beautifully prepared and presented, wherever you wish to take it. Our favourite spot is on the Riad's rooftop after coffee with the sunrise. The spa is exceptional, with a couples Hamam and massages extraordinaire. Quiet, authentic, with the very highest, yet not overbearing, standards. Thoroughly recommended by me. The Riad has a restaurant 3 steps from the door, with a great selection for lunch and supper. 10/10, La Farnatchi, thank you. MN

The beautiful building, relaxed atmosphere and the attentive and helpful staff.

Nothing

An amazing oasis in a busy Medina. The hammam in the spa is one of the finest my family has had. No request was to bi and you are treated as a treasured friend. Morad, Saida, and Walid are so helpful and the rooms are comfortable and well decorated. My daughters and I enjoyed a wonderful week there and highly recommend for the discerning traveler.

Le Farnatchi was the best hotel experience I ever had it it wasn't even close -- The staff was so attentive and gracious to my group and the hotel itself was expertly designed. The breakfast on the roof in the morning with their homemade yogurt and roti was exceptional. The staff walked us to locations in the medina, airport transfers, helped us with excursions and so much more. A+ service and overall experience!

I couldn't even think of anything, it was a fantastic experience throughout my entire stay. The only regret I have was not booking more excursions through the hotel.