Poseidonion Grand Hotel

Everything. Hotel is truly first class !!

הכל היה נפלא. מלון יפה, מתוחזק, נקי ונעים. צוות נפלא ומאוד נעים ושירותי. מיקום מנצח על הטיילת.

La posizione

Non organizzazione alla spiaggia , struttura nuova posteriore rumorosa , senza vista , con servizio pulizia camere sempre in vista

Location - perfect! It’s in walking distance of the port and close to the town centre. Overall a lovely hotel! Beautiful rooms. Well-cleaned. Staff are lovely and try to please guests.

Food! 1. Specifically, the sorbet. I ordered a scoop of sorbet and was surprised at the tiny scoop, (see photo), it was the smallest I’ve seen in my life! Small portion would be ok if it was good quality, but it tasted overwhelmingly rotten/mouldy. It’s unhealthy to consume mouldy food, so I alerted the waiter, who replied, “it’s sorbet”. I said I know, but this is not how sorbet tastes. She then exchanged it for lemon sorbet, which tasted better. 2. I ordered “very well-cooked, hard poached eggs” for breakfast and emphasised the special request for “well-cooked; must be firm/hard” a few times, so I was surprised to receive runny eggs served in bowl! This is the first time in my life I’ve had poached eggs served in a bowl. Most unusual. I felt like I was at a girls scout camp. The first time I sent them back to be cooked and they returned the poached eggs still undercooked and oozy when I poked one, so I gave up on the eggs. Poaching an egg should be a simple achievement for a five star hotel in Greece. No pool service 3. There is no pool service, so after a few hours my glass attracted insects. It would be nice if they removed dirty glasses at the pool. 4. At one time, the pool was overcrowded with unsupervised young kids dive-bombing and splashing adult guests trying to rest and relax. It was disturbing, unpleasant and not conducive with the atmosphere. This type of behaviour felt like I was at an overcrowded family resort in Greece, which I avoid on my holiday. 5. Most of the time there were no pool towels in the container, so guests had to go to reception to request towels. This was an unusual experience at a five star hotel. I agree with a reviewer’s comment that staff need training in five star hotel service. A few of the normal expectations were missing because the staff simply didn’t know what’s normal and expected. The Poseidon hotel is advertised as a five star hotel so that attract guests with certain expectations.

One of the hotels that conquered my heart ! Returning for many years and will keep doing it :) Fantastic atmosphere that makes you feel like warm ,welcoming home. Super staff- that became friends, fantastic breakfast with superior breathtaking view. One of a life time experience that makes you to come back yearly :)

This question is not correct to be asked at this venue. Answer -Simply does not exist .

Les chambres Merci pour l’up grade

La terrasse magnifique mais très bruyante ..une pleine de jeu, dommage!!!

Bemötandet, servicen rummen och frukosten överträffade våra högt ställda förväntningar. Vi kommer tillbaka, snart!

Initial problems with room resolved without fuss or question. The staff are very conscientious and guest focussed .. Room quality ultimately first class