SBH Costa Calma Palace Thalasso & Spa

Il faut refaire en peu la peinture Les porte a cote Spa grince Petite remarque A la réception monsieur Marco il est pas a ca place car pas accueillant pas souriant on dirais on lui embête si on pose des questions

Hotel curato, cucina internazionale, pulizia ottima, bellissima visuale da tutte le camere affacciate sul mare. Personale molto cortese e disponibile. Presenza per lo più di clienti tedeschi. Sempre vento anche se la temperatura era ottima

Staff doesn’t speak English at all! On Expedia website is no information about wearing long trousers for dinner and we get that information just when we arrive for dinner in shorts! Very rude receptionist told us we can leave hotel if we don’t like policy. Dinner is serving until 9.30pmbut if you coming at 9 is not much to eat all chefs are spraying chemicals around food and start clean. Water in one swimming pool is cold but in another one is warm. Jacuzzi work in one pool but in another one doesn’t. Old furniture and dust in the room after cleaner left. The most horrible hotel I ve ever been. Definitely overpriced for what you get.

Caratteristiche presenti nella struttura: Trasporto bagagli: NO Mini bar con bevande e snack: NO Vallet parcheggio auto: NO Cassaforte: NO (solo a pagamento!) Set toilette: NO (sapone fisso ricaricabile come Best Western 3stelle) Pantofole: NO letto matrimoniale: NO (due letti singoli accostati e preparati con lenzuola singole!) WIFI: NO !!! (solo a pagamento e lentissimo!) Quotidiani: NO Cocktail di benvenuto: SI barman bravo : SI Utilizzo spa inclusa: SI Accesso spiaggia: SI personale poliglotta: SI Camere spaziose: SI struttura elegante: SI Detto questo, non mi è piaciuto il ristorante. Come si fa a chiudere alle ore 2130??? E offrire la cena dalle ore 18!!!! Non siamo in Tirolo o sulle Alpi! Al mattino alle ore 5.30 abbiamo fatto colazione prima di partire. Ci hanno lasciato il ristorante aperto senza nessuno ad assisterci ma solo un membro dello staff che è venuto a prendersi qualcosa da mangiare per lui. era pieno di formiche e altri insetti, che saltavano fuori indisturbati senza la presenza dei clienti. La qualità delle cene è imbarazzante: prodotti da discount tipo LIDL che andranno bene ai tedeschi ignoranti ma non alla mia famiglia. invece di offrire tonnellate di cibo come se avessero da sfamare maiali, dovrebbero pensare a ridurre le quantità e offrire più qualità. Uova maionese e tonno li mangiavo quando a 5 anni mi facevo la merenda da solo! Ultima nota: mi sono tagliato il piede in piscina. Attenzione alla grotta, ha i gradini fatti con roccia da scoglio!

Das Zimmer mit Meerblick und in den Park wunderbar und ruhig.

Having travelled extensively over the years i can honestly say that this is the worst place i have ever encountered. Nowhere in the description of this place will you find the truth, namely it is occupied 99.9% by very elderly German residents most of which exceed 80+ yrs old. As such, the place is dull, no atmosphere whatsoever, no music, no service, nobody seemingly anywhere as the place feels completely empty most of the time due to it being so huge. Don't get me wrong, from the outside it looks amazing, the photos on the site really pull you in, wide open swimming pools,both of which are so cold you cannot swim in them, the continuous blustery winds ensure you never get hot and the poolside bars are permanently closed ensuring you enjoy the long walk to the other side of the building. Food is poor to middling, exactly the same every day! however dinner is the big issue here, never have i known a hotel that demands you eat at a certain time and even sit at the same table every day, whether you want to or not. There is simply no service on offer here at all, very few staff, most of which with a very poor attitude, especially if your not German!! All in all a terrible experience in a building that pretends to call itself a hotel, in essence they should not be in the hotel trade as they litterally have no idea what hospitality means or even what it involves. We litterally contacted our airline company 24hrs after arriving trying to arrange flights home the place is apalling.

Die Lage zum Strand und die Poolanlage sind super. Zu Fuss ist man gleich in Costa Calma, wo es Geschäfte, Restaurants und Supermärkte hat. Was für ein 4* gar nicht geht:das Geschirr und die Gläser waren oft schmutzig. Für den Safe im Zimmer muss man 4 Euro pro Tag bezahlen und auch der Tee, Kaffee und das Wasser im Zimmer sind kostenpflichtig!!!

Sehr gute Lage, direkt am Strand. Gepflegte Anlage. Gerne wieder.

We were due to stay in an appartment in Costa Calma which had been trashed by the previous occupants and we therefore had to change our plans....and how pleased were we to find the Cost Calma Palace?! Having read some reviews we popped in and spoke Marco to check on availability and ultimately booked half board via Hotels.com. We got a room on the 7th floor which had great sea views from the balcony. The room was very comfortable. Service was excellent throughout out stay with all being very polite and anxious to please. The food....well yes the food....was of high quality, varied and very tasty. Easy access to a lovely beach.

This was the best hotel we stayed at in our 6 winter seasons in the Canary Islands. Every aspect room, breakfast, dinner, beach, location and staff at all levels were outstanding. Room was spacious with balcony and view of the beach below. Internet access was great and tv had English channels. Free Parking was available and easy access on foot to joining shops and properties. Sun bathing on clean lounge chairs at the many pools was great. Personnel were kind and helpful.