Abbey Hotel Donegal

Reception personnel were helpful

Noise from street . . Buses calling to hotel during the night . .

Location

No pool...

The staff were exceptionally helpful and happy

Lift was less than clean and gave a bad impression in an otherwise pristine clean environment

I liked the location and it’s history- the front desk staff were exceptional

I had kindly asked if there was a possibility to organize an early check-in as I was coming in from an impossibly early flight and long drive from Dublin with my aubt wake in the afternoon hence woukd have appreciated an early check-in and the written response was à flat tough cookies response cant check in is at 4:30 pm - I wrote back expressing my surprise and thst it was the first time in my life I had received such a flat no - ever and that was folkloric by ! Early check in is an extra 50 euro - which is flat out ridiculous - luckily when I arrived there was a lovely front desk attendant who took pity on me and called housekeeping asking if any rooms were available or ready yet and I was able to freshen up and rest before going to my aubt!s wake - whoever does the responses at the hotel needs a quick course in hospitality! An extra 59 euros for early check in ! They should be ashamed of themselves ! That not what a grand old hotel should be known for - especially since there are other choices around town ! I was left with a bad taste in my mouth with that response - but the front desk staff were lively and helpful so that made up for it !