Scafell Hotel

This was a disappointing stay. On arrival we were told that hotels.com had made a mistake with the booking and we had been given a twin room not a double. No apology or offer to even push the twin beds together. After a long day hiking in the Lakes we were ready for some food. The hotel advertises restaurant and bar. The restaurant was fully booked already. The bar ran a first come first served system in two sittings 6pm and 8pm. It was 7pm, we were told by reception to speak to bar staff, bar staff seemed very pessimistic about our chances of getting food at 8pm. Basically we had to take our chances in the free for all. Not the relaxing night we had hoped for. Ended up driving back to Keswick for food. The twin room was not clean, see photo of headboard. Positives... lovely location and breakfast was very nice. I would not stay here again and it certainly is not worth the price tag.

The hotel has nice, well appointed rooms. The bathrooms are especially good. The hotel has a main restaurant which is quite posh, but there's a walkers bar around the corner (part of the hotel) which is much better if you've been out walking all day. The only downside is they don't serve food till 6pm. Breakfast is good with a decent cold selection and a hearty cooked option too.

Comfy beds, modern bathroom with shower gel and shampoo. Tea and coffee in the room with biscuits and bottled tap water. Great staff and parking was good. Will definitely return

2 days at the hotel, one meal in the restaurant, one in the bar. Comfortable room, good fast service in the bar despite very busy on a Monday evening. Some chairs in the room looked rather shabby, some black specs came out of the whirlpool bath. Walking from the door is excellent

Hotel staff were really good. Even though the hotel claims to be dog friendly, you cannot take your dog into the breakfast dining area and are asked to leave your dog in your car whilst you eat. Fortunately, a member of staff on hotel reception offered to look after our dog so we could have a breakfast. No mobile signal at all in the area and can only get wifi in hotel reception.

Had a great stay at the Scafell Hotel. All the staff were attentive, friendly and professional. The hotel has a great feel to it. It's an eclectic mix of the new and old. The room was a good size, you know how much kit you have when you're walking and the bathroom was fab, hot water, hot towels, great shower and bath if you needed to soak. We loved the hotel, the Riverside bar, where the food was very good and reasonably priced. The location is amazing. We have stayed at several locations throughout the Lakes and would happily return to this one. There really is something about it!

We have just spent a lovely Christmas in the Lakes. Our experiance was one of total relaxation, with good food and company.

Borrowdale is a great location, and the hotel could be good value, if only the rooms had been redecorated in the past 10 years and/or it didn't cost £130 a night. Very old fashioned. Lounge areas were OK. Food in the bar was mixed; 2 of 4 meals good. Staff friendly enough.

All the staff were excellent ! !!! Food was good Location great Only negatives Room smelled musty & the shower wasn't powerful but the service, food & location made up for it.

Our room was comfortable, spotlessly clean, and had all the amenities we wanted (except for WiFi, which my son was a bit disappointed about). WiFi is only available in a designated public room on the ground floor. When we asked to book for the restaurant, we were advised to eat in the bar (which I hadn't known about), as it was more child-friendly; this was great advice. Overall, the food was good and the service excellent. We had a good night's sleep in a room overlooking the river.