Porto da Ilha Hotel

O hotel tem uma ótima localização, não muito longe do mar. As instalações são confortáveis e bem higienizadas. O café da manhã é sortido e bastante saboroso.

A demora para fazer check in. Demorou próximo a 20 min para todos os procedimentos, incluindo a devolução do valor da reserva e novo pagamento; algo que julguei incoerente e moroso. Um funcionário mais velho não estava mal humorado e disse que o tempo extra era devido aos meus dados não terem sido preenchidos corretamente no sistema do Gov. Estranho, minhas informações estavam corretas. Os funcionários do café da manhã não cumprimentam os hóspedes. Nos 4 dias que fiquei hospedado, em nenhum dia houve uma manifestação.

otimo!

Café da manhã e localização- boas

Falta de jantar

Las instalaciones. Personal muy amable tanto a la llegada como a la salida. Supermercados a metros del hotel Todo excelente

From our arrival the staff were friendly and helpful. We arrived very late at night and were exhausted after 27 hours of being awake traveling and they made the check-in process easy for us. The breakfast selection was simple, but good and enough food. The gym is located a very short walk from the hotel and had all the basics, which was great. Many sights within Centro is walking distance from the hotel and even a supermarket (Angeloni) is very close to the hotel (you can see it from the road infront of the hotel). We rented a car and they parked it in the hotel’s underground parking each time and brought it out when we needed it - so parking was indeed safe and the service was simple and good. As we’re celebrating our (10 year) wedding anniversary on this trip they made it special for us with a lovely chocolate cake in our room.

- There was no complimentary bottled water just to start off your stay. This would be a suggestion that they perhaps consider this as many hotels we’ve traveled to all over the world always gives at least 2 small bottles of water as complimentary when you arrive as most people are tired from traveling and usually thirsty. There is a paid minibar/fridge (which we understand and is standard most places), but like with us who arrived very late (after 01:00 am from our flight), stores were not open. - Parking on Booking.com indicated R$ 35 per day and when we were there it was R$ 38 per day. Perhaps update this on Booking.com - We were charged tourism tax upon check-out and this should have been indicated upon check-in and on Booking.com (which many places do). It was not much (almost R$ 5 per day), but it’s good to just be transparent about things like this.

Equipe muito bem preparada pra atender todas as possíveis necessidades.

Faltou piscina e academia