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9 / 10 Guest Rating

Hôtel du Château & Spa Gemology

2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000, Carcassonne, FR

Hôtel du Château & Spa Gemology - main view

About the Property

Experience the enchanting allure of Hôtel du Château & Spa Gemology, ideally situated in the historic City of Carcassonne.

Luxurious Spa Retreat
Unwind in our exquisite spa offering massages, body treatments, and facials designed to rejuvenate your senses and envelop you in tranquility.

Recreation and Relaxation
Dive into our inviting indoor pool, soak in the hot tub, or indulge in a steam room session—a perfect way to unwind after a day of exploring.

Comfort and Connectivity
Enjoy modern amenities in one of our 17 stylishly appointed guest rooms, featuring complimentary Wi-Fi and LED televisions, alongside private bathrooms equipped with rainfall showerheads for that extra touch of luxury.

Amidst the charms of Carcassonne, your serene getaway awaits. Book your stay today and indulge in the ultimate relaxation experience!

Facilities & Amenities

Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Outdoor pool - seasonal
Steam room
Golfing nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to November. Pool access available from 10:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional114 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.0
Service9.5
Location9.5
Room Quality8.5
Amenities8.5
Value for Money9.5
Food and Beverage9.0
Overall Experience9.5

Select topics to read reviews

R
robert
Verified booking
Standard Room
Stayed in Jul 3, 2025

"Excellent"

8.0

Helpful staff. Good managers

Helpful?
J
Julee
Verified booking
Standard Room
Stayed in Jun 23, 2025

"Exceptional"

10.0

What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.

Helpful?
G
Giselle
Verified booking
Standard Room
Stayed in Jun 11, 2025

"Exceptional"

10.0

We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!

Helpful?
J
jon
Verified booking
family
Standard Room
Stayed in Apr 21, 2025

"Exceptional"

10.0

We arrived very early and they gladly let us check in. Property is at the base of the castle and a very short walk. The staff was wonderful and very helpfull. The landscaping/gardens are beautiful. This is a great property and you won’t be disappointed

Helpful?
B
Brett
Verified booking
Standard Room
Stayed in Apr 9, 2025

"Exceptional"

10.0

Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again!

Helpful?
M
Martin
Verified booking
Standard Room
Stayed in Mar 29, 2025

"Excellent"

8.0

Lovely room although a little small and the bed was only a double. We didn’t like the huge window between the room and the bathroom there is a blind but still see through. The toilet has a glass door too. Very little privacy, luckily we’ve been married a long time but could be tricky for a new relationship!

Helpful?
C
cecilia
Verified booking
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

El hotel es perfecto, muy lindo por afuera y la habitacion que nos tocó era muy linda y una decoración espetacular. La unica cosa que no nos gustó fue la comida de la cena en el restaurantedel hotel. Todo era calentado en potes de vidrio y del microondas directo para la mesa. Como si todo era congelado en potes de vidrio con tapas y despues calentado en el mismo recipiente

Helpful?
T
Terrie
Verified booking
Standard Room
Stayed in Mar 9, 2025

"Perfect"

10.0

Friendly, helpful staff Comfortable room

Helpful?
B
Brookelynn
Verified booking
partner
Standard Room
Stayed in Mar 6, 2025

"Exceptional"

10.0

13/10. The tub was big enough for two and I’m a big girl! My only hangup is the rooms are RIGHT by the front desk so my partner and I had to be mindful of noise. Other than that, absolute perfection.

Helpful?
J
James
Verified booking
partner
Standard Room
Stayed in Dec 13, 2024

"Excellent"

8.0

Nice stay,comfortable roomgreat breakfast friendly staff

Helpful?
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