Milford Hall Salisbury

Great location

Breakfast was included in the price but as we were leaving early, we were unable to have it and no alternative provision was available. Pity!

Cleanliness and staff good. Location god

Hot breakfast buffet but only cold plates to put it on. Cold buffet cold meats and cheese left open to flies in very hot weather. No water in room and view was a brick wall. Not what we expected for a four star hotel

All of it. Lovely venue

Beautiful property inside and out

Tutto anche la colazione molto varia

Nulla

Problem problem with the lady behind the desk as I entered the hotel I asked do I need to put my registration in? I was early admittedly she said no when you leave I think her mannerism is quite rude in fact very rude not the way to treat customers when I was checking out I asked her do I need to put in my registration? She then replied you should do it when you arrive and I was looking at your cameras so please run them back because you will see me talking to the camera. I do not like to be spoken to like that. What I will say Angie. What a gem of a lady she is met us as we having breakfast lovely lovely lady that is what you call 10 out of 10 Customer Service immediately I dig it up in the middle of night and I did have a jug of water lovely night time staff and a lovely lady directed me to the room at all blonde lady very nice shame about the receptionist she needs to learn Customer Service no smile no empathy cold and no People skills we would like to return because we like your hotel very much we are buying a property not far away and we will be referring it so we do need to be staying quite a few times.

Rude receptionist!!

Staff were so lovely and thoughtful.

N/A