Platinum Hotel

It was an average stay for a 2 star hotel. But what I have a problem with is when they advertise a premium and luxurious 4 star hotel in their pics and bio. Felt like a bait and switch. The staff and reception were kind, so it’s not their fault. Just false advertising. Water leaks from under glass in shower. Aging/peeling decor. No shampoo or conditioner. No hand soap tray. I booked a queen bed, but found two single beds pushed together. Poor WiFi connection in my room. AC took hours to cool. A decent hot tub upstairs with no water. Again, things you expect at a 2 star hotel, not a 4 star as they list.

Property area Good .staff Good But old fashion hotel.need mantince .and today morning no water in whole hotel after two hour water start 8;3 to 10;30 AM.mostly bathroom. Not good condition

The Platinum is close (15 minutes) from the airport and located close to a busy roundabout and local shopping area. The hotel itself needs some redecoration. The rooms, the dining area are a bit dated. I thought the breakfast selection was weird, ( cheese pizzas ) but I guess some people like it. Disappointed with the gym, old equipment and no air-con. The rooftop pool is pretty cool though with great views to the city. 30 minutes from the Murtah Souk.

للاسف الفندق اصبح يفتقر لنظافه الغرف والسرير غير مريح والاغطيه وسخه والرائحه الكريهة رفم قمت باأستبدال الغرفه ونفس الشيئ

This is a nice hotel, conveniently located for Al Khuwair Square but not much else of interest. Check was straight forward and welcoming, the breakfast buffet good, and the roof top pool a treat. The rooms are spacious but a bit tired now. Overall, a reasonable hotel.

terrible stay very dirty not worth to stay

The linen has stain, the room was so dusty, corridor was dirty and the smell wasn’t good

* weak wiffi * breakfast bad * not work steam spa * one towel small

Very good property to stay in! It was safe and there are restaurants nearby! The air conditioner worked great which is a bonus! The airport is close by and the staff was friendly! I did have to ask for a towel but they responded quickly! I traveled with my friend and as two female travelers we felt very safe. The breakfast was a buffet style with good options like eggs, sausage, croissants, and donuts as well as other traditional breakfast items to the country. Overall I highly recommend this hotel to other backpackers or solo travelers as it was accommodating, a great price, and safe!

5 star service. Great pool and gym. Great breakfest. Great staff who was always helpful. I got everything I needed and could not ask more. Food was amazing and room amazing. Always greatfull to this hotel.