Hotel Boutique Confort Suites

The staff was extremely helpful. The hotel is cute and the location a very short distance from the very touristy center is good with a nice view of the surrounding hills from the patio. The free massage was wonderful after hiking the Cocora loop.

Wi-Fi is not great and the room was a bit small.

Fantastic hotel staff, friendly, bending over backwards to make best arrangements for transportation. Providing earlier breakfast than usual time. Comfortable rooms and beds.

Pas de réservation à l'arrivée,manque une serviette,le café,la bouteille d'eau puis ce n'est pas la bonne chambre on nous change de chambre,taie oreiller tachée,WC bouché, fuite importante qui transforme la salle de bain en piscine,plus de tapis de bain, robinet lavabo cassé J'ai demandé une compensation,changer de chambre aurait été correct Rien a été fait,trois nuits comme cela

I had a lovely big room divided between bedroom, lounge, bathroom and an outside yard to sit in. A hairdryer, toiletries, an iron and breakfast were included. Everywhere was very clean, lots of hot water in the shower and the staff were always polite and helpful. The bed and pillows were very comfortable and it was a great location, being a short walk from the main plaza with cafes and restaurants and a short taxi ride from the bus terminal and airport.

Location and stuff

No air condition

beautifully decorated modern hotel close to the historic centre; friendly and helpful staff; quiet room, which is almost exceptional in Colombia.

nothing to report.

I had a sudden change in travel plans and needed to book a hotel room during a layover in Bogota. I did so, but I messed up that booking and had to look again at the airport in Popayan after I landed late in the morning. Thanks to the very helpful staff at Hotel Boutique Confort Suites, I was in a perfect room by 1PM. The bed was comfortable, the suite well-stocked with coffee machine, glassware, shower supplies and quiet. It is mere minutes from the airport, close to a grocery store, and peaceful at night (I woke to the sound of a horse passing in the street around 5:30am). Breakfast was delicious. Many thanks to the staff for helping a weary traveler.