Sandtorgholmen Hotel, BW Signature Collection

Room comfort clean so chic

Meget hyggelig hotell ved vannkanten. Fint rom med god seng. Utsikt til fjorden. God mat og hyggelig betjening. Kommer gjerne tilbake hit

Not the best western standard we are used to.

Very cosy hotel, comfortable beds, Gabriel is very friendly and an exzellent cook. The fish soup is very tasty! Thanks for the service

So very disappointed we arrived late had been travelling since 4am quick check in then to dinner we had advised of our late arrival and booked dinner, it was basic tasty not sure what it was as nothing to say one of our party gluten intolerant, there was rice and salad bits so ok, quick drink after dinner then off to rooms, friends were in a cabin/shed on water front a junior suite also, we were in room 302 in main house supposedly a junior suite! They had to trudge through deep snow as no path cleared to door we were up steps and to the right to a separate couple of doors then our room not at all what we had expected tired so went straight to bed, no drink facilities no sockets near bed no luggage rack/drawers/wardrobe just an old sofa not sofa bed and a couple of bed stands no headboard no mat for wiping boots or rug just cold lino floor/cold apart from bathroom floor/wall panelling spilling apart don’t think room had seen a paint brush for 10+years. On waking in the morning after a chilly night waking often no extra pillow or blankets available, warm bath needed 6.30am no plug for bath or basin so showered hair over bath and made do, at breakfast asked for different rooms, friend room smelt shower was mouldy and really cold in bathroom, bed was hard to get in and out of as like a cot bed, no sofa decor very tired, female on reception was very nice however said they were full and couldn’t offer us other rooms, so said we’d arrange elsewhere and left her to speak the manager re a refund, we went to pack sort different accommodation came to check out, after speaking with her manager on the phone they could change our room by moving someone else I explained we’d already packed and booked/paid for elsewhere as she’d told me no joy earlier, then spoke to manager on phone he explained I should of got dressed and walked through the snow to the restaurant/reception at 10pm and 6.30am to get teas and coffee and plugs (even though staff said they wouldn’t be open for breakfast until 7am) didn’t get my point that the rooms should of had these items in place, I then asked about the other facilities on our confirmation which we hadn’t had he explained the “suite” part for us was the other ground floor rooms in the house, these were open to all and not what I would say was a private suite, our friends had no other room so not sure what their “suite” was, eventually he agreed to refund our dinner as we’d had such a poor experience however refused to refund the 2nd night we’d booked even though we’d been told to get somewhere else as they couldn’t re room us, he didnt accept responsibility for this, there was no reasoning even though I showed him our confirmation of what we should been staying in, so so disappointed as I’d been looking forward to staying here the most after seeing the pics and reading other reviews. We feel they’d given our rooms to others as thought we weren’t coming then just given us the keys for rooms that had been closed all winter we went onto stay in the Scandic hotels in Svolvaer & Sortland which were exceptional just stunning couldn’t find a fault. Just such a shame the owners/management at Sandtorgholem don’t realise just what they have it could of been amazing, such a beautiful setting with so much potential.

This beach hotel is excellent. Peter of Sandtorgholmen helped us find northern lights on the first night. Hotel staff helped our luggages up to the second floor. Highly recommend to stay overnight for northern light chasing.

Oh my Lordy , we have been on holiday for 5 weeks and this by far was the most beautiful place to stay . Staff were excellent and super friendly and helpful even offering to turn off the lights in the restaurant when the northern lights came over . We stayed in a beautiful old part of the hotel which was spectacular . Would definitely stay again . Dinner and breakfast were both beautiful and the manager the next morning went out of his way to give us some amazing travel tips for heading on . The best place we got to see the aurora

Restaurant review mainly. Hotel is lovely. Great interesting historic old building and very comfortable bed. Good bathroom. Lovely friendly staff. We really liked our brief one night stopover here. However we had dinner and it was very strange. Was supposed to be a buffet but there were so few guests that they made it table service instead. This meant that - as usual in a restaurant - you get the quantity they give you rather than your own choice helping yourself. They gave us enormous helpings which we couldn’t eat. There was first a massive prawn, feta and sundried tomato salad, with bread. So far so good but we ate about 1/3 of it. Next came our choice of Lasagne and Bacalao. Lasagne was huge, twice the size we expected and stodgy with a very odd but bland flavour. It would have been nicer with the leftover salad but that had been removed and presumably thrown away? Other choice was Bacalao which is supposed to be very flavourful with garlic and chilli was also very bland and the cod was in very small chewy pieces. So it was a dish of vaguely fishy tomatoes really. These two dishes were accompanied by a bowl of curry flavoured quinoa and vegetables, which did not “go” with either dish. It was a challenge and we could not finish any of it. Lastly we were brought two little puddings which were like fruit cheesecake and were normal sized. For such a huge amount of food it was not expensive working out at (the set price of) about £21 each - very cheap for Norway - but the food waste was a lot and the flavours bizarre. This may be just us. Others have commented the food is delicious which is why we booked to eat there. Food opinions are highly subjective.

For what we needed...a half way stop in our driving...this hotel sufficed. The staff is very helpful. The dinner and breakfast buffets are nice. The rooms are basic.

Decent rooms in an old renovated building right by the water. A few squeaky floorboards but what do you expect. Owner and staff are amazing hosts and offer dinner and breakfast options (note - little other choice in the area) Just a 30 min drive to EVE airport.