Hotel Rivera

Hotel muy bien ubicado, personal muy amable. Limpieza óptima. Excelente wi-fi. Buena ropa de cama y toallas. Muy buen desayuno.

Todo perfecto. En caso de ir gente grande, o con dificultades, pedir habitación en planta baja. Muchas escaleras!!!

Most of the staff was great. The service, at breakfast for example, was excellent. One man working the overnight shift was extremely rude like I've never experienced before. It was almost as if I were the receptionist and he the patron; and an extremely dissatisfied patron at that. Which was a shame because were it not for him I'd be giving the staff and hotel service a five star rating. Everyone other than he, was great.

What I liked most about this hotel is the family feel. The owners run this small hotel with great care and attention. They serve you breakfast out in the courtyard, attending to your every need. My only regret was only staying one night.

Very friendly place. Looks really neat and well kept. Service was very friendly, breakfast simple but good.

Had a problem with my bank and the hotel staff allowed me to use their phone for hours to straighten things out, were very helpful and accommodating. Very nice place to relax, perfect patio area, very close to the port/bus station.

We spent a night in the hotel, 3 couples in 3 different rooms. The hotel was comfortable and silent by night. The location is very good some steps from the bus terminal and the port, and 7 minutes walk to the "Barrio Historico". In spite of some comments I have read, the bathroom was equiped with shampoo (and soap and towels, of course). The breakfast was good The price was according to the hotel

The service and the people were very helpful

Hotel Rivera is two blocks from the bus station, so it's very convenient if you're taking a bus into Colonia from Montevideo. The hotel is small and the room itself is no bigger than a hotel room in NYC. In short, it's small: bed, TV, closet, bathroom. If you're looking to spend a lot of time in the hotel room, this is not the place for you. However, Hotel Rivera is a short walk from historic district and the water. The sunset was beautiful. If you're staying in Colonia for one night and just want to drop your bags and explore, this hotel does the trick. They also serve breakfast in the morning which was a nice perk. I had no problem paying with a credit card, there were no additional fees. My only concern was that you have to leave your room key at the front desk when you leave, so hypothetically the hotel staff could come into your room at anytime (although that didn't happen to us).

It was a little disapointing. The price of the hotel and the quality of the rooms do not match. The rooms need updating. The shower head was leaking pretty bad. Upon check-in the front desk wanted to charge us 13% extra since we were paying with credit card. At the end she did not charge us but still was not a pleasant experience. The breakfast was nice. They set us up in the courtyard with coffee, juice and some pastries. The service during the breakfast was great.