The Originals Boutique, Hôtel Montélimar

Idéal pour l’accueil vélo

Wir wurden sehr nett empfangen. Sogar der Hund. Frühstück war lecker und die Lage ruhig.

I stayed at this hotel for one night and, overall, most aspects of the stay were good. The room was comfortable and the general service met expectations. However, a very serious incident occurred during the night that cannot be overlooked. At around 2:00 AM, another guest was given a key card to our room and entered while we were asleep. We woke up in shock to find a stranger inside our bedroom. Although the person left immediately and apologized, the situation was extremely distressing and represents a major failure in basic security procedures. When we reported this to reception in the morning, the response was limited to “I don’t understand how this happened” and a brief apology. There was no real explanation, accountability, or reassurance that measures would be taken to prevent this from happening again. This is not a minor inconvenience—it is a serious safety breach. Guests should be able to trust that their room is secure and that no one else can access it. Unfortunately, this incident completely undermined that trust. Because of this, I cannot recommend this hotel. Proper security and guest safety should be a fundamental priority, and in this case, it clearly was not.

Super accueil

Petit problème d'insonorisation.