The Brunswick Hotel

Although our family vacation started out a disaster with air travel delays that put us in an overnight stay, the hotel’s service has been outstanding. They have been incredibly responsive to requests and held the reservation for us despite us not being able to get there for the first night. I wanted to go out of my way to review the hotel precisely because of their service. The beds are comfortable, the town is adorable, and they are located in an ideal location right across the street from Amtrak and a bus station that has express busses going into Portland. Overall, just a fantastic stay.

Very friendly and helpful staff. We had a problem with the TV in our room that staff could not fix. They said they’d move us to another room. They did, but gave us an upgraded room and two drink vouchers for our inconvenience. It wasn’t necessary, but very much appreciated.

Bar shut down early, meaning we could not use the drink vouchers we were giving.

My experience at the Brunswick Hotel was comparable to anything I’ve experienced in New York City, not because it’s bigger than the Hyatt in the Big Apple but because they do everything well. The food at the restaurant, the welcoming atmosphere created by the staff, which is reflected in the common areas, the cleanliness of my room, as well as every convenience and little gesture, all making me believe that they understand what I need as a traveller! The only thing this location lacks is a quality chess table, board, and pieces!

Everything was wonderful about my two nights at the Brunswick Hotel. It's a two block walk to the Amtrak station (or just one block after you learn the secret entrance). The staff was very very helpful about giving me suggestions suitable to my "on foot" status. I really wanted a true Maine lobster dinner. Desk clerk Justin and manager Kate debated at length what my best option might be. After they ruled out some local favorites as "not walkable," Kate went to the hotel's chef (Noble Kitchen) and made arrangments for me to have lobster there (it's not on the menu). It was a WONDERFUL dinner; I appreciated it so much. The hotel is really charming (rocking chairs on the porch), while very clean and modern. I even used the fitness center, not something I normally do while travelling. This was my first trip to New England (self-created Amtrak tour of all the states), and Brunswick and the Brunswick Hotel were my favorites.

We had to skip it because of a tour reservation in Bar Harbor.

I disliked nothing.

Everything.

Nothing.