The Aknac Hotel

Aknac Hotel appears relatively new, but is poorly managed. Or there is no management. The staff mean well but are clueless. It is impossible to find the hotel -- in a maze of dirt roads. The hotel phone number the staff gave us so we could give it to a taxi driver to get directions did not work. I was locked out of my room twice, the second time for an hour. It has cardkeys but no maintenance. It was clear after the staff got the door open the first time that the battery in the lock was low. They said they would replace the battery the next morning. I personally made the request at the front desk in the evening and again with the day staff in the morning. When I got back, the door would not open because the battery was dead. It took an hour to find someone who could fix it. I called a colleague in another room but she did not answer. I tried her room again from the front desk, and then decided to put a note under her door. But she was there -- she said she didn't hear the phone ring. In fact, we found there was no phone in her room! The fan switch was hidden behind a bed headboard that was pushed flush to the wall. The satellite TV did not work for two days. The dining room staff just scribbled orders on scraps of paper. There was no way to check on how the order charges were transferred to the room. A colleague had prepaid transport from the hotel to the airport but the hotel said they had never heard of it. Another said she had a mouse in her room when she arrived.

Hotel was ok, pictures online were deceiving. A/C units were inadequate for the hotel. I chose this hotel for my honeymoon. The room was always hot even after moving twice i just quit asking. Service in dining hall and pool was good, food was good for what was available.

Real good staff and very friendly, Internet problem in the rooms, Overall hotel is too hot most of the time. Breakfast is poor and almost always the same. Gym, most of equipment aged badly and not working. very bad smell not nice

Nightmare.....no shuttle, no internet, bugs in room and food, no hot water, no stable prices when ordering from menu, held hostage by management, burned clothes, constant power outages of electricity, no accessibility that's reliable, tv doesn't work, etc. Hotel looks pretty but it was a NIGHTMARE!!!

I'v stayed in three third world hotels it not much but I no whats I like in a hotel that is a friendly staff and a clean rooms.

Nice quiet getaway serene environment. Perfect location if you want to get away from the hustle nd bussle of the city.

Great stay, however the Internet connection was really bad. Great room assistant help. Food was great as well.

It was nice for the price

Love this hotel. Staff friendly and rooms neat and clean. Would stay here again and again.

First rate hotel and accomodations. Service and food are second to none. Out of the way hotel but definitely realxing and hospitable.