TAUERN SPA Zell am See - Kaprun

Only stayed the one night but we made most welcome in this huge hotel. Reminds me of a small cruise ship with 220 rooms, so a total of around 500 guests. The dining room is large but the buffet for evening meal starter and breakfast can only be described as “obscene”. There is so much choice, it can take you half an hour just to walk around the huge array of food, I have never seen so much good quality food in one place. You would expect the evening meal not to be that good as they are catering for such a large amount of people but the food is well presented and you really can not fault it. We were given a lovely room, room 315 very modern with a comfortable bed, decent shower and lovely picture window and bed overlooking a beautiful view. The only bad thing was that we hit a hot spell and no air con, sleeping with the windows open let the odd fly and mozzie in at night which was a pain. We were on half board, lots of parking outside (for free) and inside garage (for a fee). We had free access to the huge swimming pool and spa complex and also their own hotel spa area and infinity pool which although so much smaller, we actually preferred. You are allowed access from 9am on the day of your arrival, we arrived at 11am thinking that we could use the facilities and get our room after 3. I think because they were quiet we were offered check in at 11am which was amazingly generous of them, check out is 11am the next day. As I said, the staff were lovely and although a huge hotel we were here in June so did not feel at all manic. Really nice experience but lacked a bit of sophistication if you are wanting something a little bit special. It was my birthday on the day we left and at breakfast they brought hubby and I a couple of glasses of champagne and a lovely chocolate cake with a sparkler on the top which really was a lovely touch (although s bit embarrassing) and actually very much appreciated.

Balcony with the view of farmland is very special to the ones who are living in city.

Amazing.

Schöne Anlage, nettes Personal und atemberaubende Aussicht aus dem Zimmer. Wir kommen gerne wieder.

Nature, glacier

Hotel perfeito desde a chegada até o fim. Atendimento excelente. Spa e jantar maravilhosos. O unico senão é o periodo. Check in 16:00hs, chegamos as 18:00 e o check out foi as 11:00hs e não deixaram ficar nem mais um minuto.

Food and SPA were great after days skiing.

Uma das hospedagens mais fantásticas da minha vida!! Jantar, café da manhã, SPA, piscinas, visual.. tudo 100%.

Great hotel complex with plenty of facilities. Nice location, good size room. Would have given 5 star if it wasn’t for this bizarre incident on second night. I wore closed top croc to buffet dinner to rest my feet but was told it didn’t satisfy the dress code and had to go back to room and change, despite seeing multiple people (male and female adults) wearing flip flops and sandals on the same night and other nights in the same buffet restaurant. I have no issues following dress code if there is one clearly stated and if the rules are not used to apply to some not others. Not claiming to be a frequent traveller (gold member with hotel.com nonetheless) but I have never been refused entry to a hotel buffet wearing crocs anywhere in the world.

Wir waren jetzt mittlerweile zum vierten Mal da und wir stellten fest, dass es echt nachgelassen hat! Vor allem im Service, beim Abendessen und im Poolbereich!