Mövenpick Phuket Bangtao

Location and layout of the royal jacuzzi 3 bedroom suite as well as the 2 bedroom pool suite. Staff of the hotel was excellent with their services, but hampered by poor and crumbling facilities. Special mention to the housekeeping and serving staff... They were really excellent,

We were a big family group. On the first day when we switched on the jacuzzi, it started spewing filthy brown water. The technician managed to fix this overnight, but, then the water in the Jacuzzi would not heat. They took 2 days to solve this. On the third day it started working properly, but, we could not switch it off. In the 2 bedroom apartment with the pool, the air conditioning worked intermittently and the outlets were leaking water on the floor. The air conditioners were not cooling and switched off intermittently on their own. This property is much more expensive then surrounding 5 star properties, but not worth the price. I must mention that the manager gave me a small credit on account of the malfunctioning jacuzzi for the first 2 days.

Already reviewed in my earlier booking.

Already reviewed in my earlier booking.

Movenpick Phuket Bangtao - We just got back from a quick escape from Hong Kong with a friend and spent three nights here, exactly what we needed. The rooms were super spacious and really comfortable, which made it easy to just switch off and relax. The location is great too, right on the beach, so you can just walk out and enjoy it. We came the weekend right after Songkran, so it was not too busy, which actually made it even nicer and more relaxed. All the staff have been super friendly and helpful, especially with arranging trips, and the Thai food was absolutely sensational. Overall perfect management, really a great stay, surely we'll back our thumbs up!

Nothing

My stay at the Mövenpick hotel was unfortunately disappointing. The cleanliness was very poor, and the furniture especially the wooden elements appeared old and not as shown in the photos. Additionally, there was a complete lack of privacy, which made the stay uncomfortable. Another major concern was the laundry service. The costs were not disclosed upfront, and I was surprised to be charged 5,200 THB for just two laundry bags with fewer than 20 items. This pricing is highly unreasonable and should have been clearly communicated in advance. Overall, the experience did not meet expectations, and I would not recommend this hotel based on my stay.

Nothing

My stay at the Mövenpick hotel was unfortunately disappointing. The cleanliness was very poor, and the furniture especially the wooden elements appeared old and not as shown in the photos. Additionally, there was a complete lack of privacy, which made the stay uncomfortable. Another major concern was the laundry service. The costs were not disclosed upfront, and I was surprised to be charged 5,200 THB for just two laundry bags with fewer than 20 items. This pricing is highly unreasonable and should have been clearly communicated in advance. Overall, the experience did not meet expectations, and I would not recommend this hotel based on my stay.

Beautiful hotel with a wonderful swimming pool right in front of a lovely beach to swim and enjoy unforgettable sunsets. The rooms are immense with everything clean perfect. The hotel staff was so kind and helpful, always attentive, specially Gavin, who took care of our family all the time we spent there. Definitely would recommend this hotel!

Lovely staff Keyven, Rainy, JC, Honey, Oil Thank you so much for accommodating us! huge rooms