Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.4 / 10 Guest Rating

Hotel l'Octroi

143 Rue Trivalle, Carcassonne, AUDE, 11000, Carcassonne, FR

Hotel l'Octroi - main view

About the Property

Discover the charm and elegance of Hotel l'Octroi, nestled in the heart of Carcassonne, just steps away from renowned attractions.

Relaxation Awaits
Unwind at our full-service spa, where expert therapists are ready to provide rejuvenating massages tailored to your needs. After a day of exploring, take a soothing dip in the hot tub or seasonal outdoor pool.

Culinary Delights
Indulge your palate at our Bar lounge, featuring stunning pool views. Enjoy room service during limited hours or treat yourself to a hearty breakfast served daily from 7:00 AM to 11:30 AM.

Comfort & Convenience
Our intimate hotel offers 21 well-appointed guestrooms equipped with flat-screen TVs and complimentary Wi-Fi. Experience exceptional service with housekeeping, laundry, and multilingual staff available to cater to your every need.

Book your stay today and immerse yourself in the enchanting beauty of Carcassonne!

Facilities & Amenities

Full-service spa
Electric car charging station
Free WiFi
Swimming pool
Terrace
Luggage storage
Outdoor pool - seasonal
Golfing nearby
Breakfast available (surcharge)
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. Pool access available from 10:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent112 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the comfortable accommodations.

Categories

Cleanliness8.5
Service9.0
Location8.7
Room Quality8.5
Amenities8.0
Value for Money8.4
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

K
Kay
Verified booking
Standard Room
Stayed in Jun 10, 2016

"4 nights in Carcassonne"

8.0

Stayed 4 nights here with a friend in a room with a double and a single bed. Not a lot of space - no drawers but liked the air conditioning and the safe in the wardrobe. Decor a bit dark - brown walls but funky. Wifi good throughout the hotel but had to log in each time. Staff were all pleasant and helpful. Breakfast was 12 euros and lots to eat. Pool very small but a cool dip was very welcome after a day's sightseeing. Situation is very close to the Cité and maybe 20 minute walk to the main town. Lots of nice walking along the river and canal. We got the bus from the airport and got off too soon because we said rue Trivalle and the driver let us off at the Old Bridge. Rue Trivalle is long and we were at the wrong end! On the way back we got it at Cite Medievale. Good service as the bus services each flight. Lots of choice of restaurant in the old city. The best in our opinion was Four St Louis.

Helpful?
A
Andy
Verified booking
Standard Room
Stayed in Oct 26, 2015

"Comfortable hotel in ideal location"

8.0

Fantastic hotel five minutes from the old town, ten minutes from the new town and only 20 minutes gentle walk to the station. The room was excellent, the staff very friendly and helpful and all of the communal areas were clean, tidy and inviting. The only thing that let the hotel down was the cost of breakfast, but you can find much cheaper food in the old town and have a fabulous outlook too! Overall we would highly recommend this hotel.

Helpful?
P
Pascal
Verified booking
Standard Room
Stayed in Oct 5, 2015

"Exceptional"

10.0

Perfect stay in a perfect city. Carcassonne is so beautiful that I decided to stay one more night. L'hotel Octroi was great but next time I'll try to stay in the old city.

Helpful?
S
Sylvie
Verified booking
Standard Room
Stayed in Jul 28, 2015

"Excellent"

8.0

Except for the size of the room, which was really really small for three people (we couldn't open our luggage), the hotel was nice.

Helpful?
D
Denis
Verified booking
Standard Room
Stayed in Jun 2, 2015

"Top floor rooms are very warm"

6.0

The hotel is 5 mins from the station and about 10 min from the city centre, so well located. Our room was on the top floor, under the roof, so despite it being Spring and not particulary warm outside, the room was roasting at night with no A/C. This made it difficult to sleep, even with the windows open. I'd dread to think what it is like in Summer.

Helpful?
M
mjeero
Verified booking
Standard Room
Stayed in Mar 16, 2015

"Nice location close to the La Cite"

8.0

I like this hotel because it is very close to La Cite. I was upgraded for free and moved our room to the Montmoncy. Aside from the room in orange, The room is really small and bathroom is nice. The bed is comfortable.

Helpful?
K
kh
Verified booking
Standard Room
Stayed in Oct 13, 2014

"Great location, pleasant atmosphere"

8.0

Great location very close to, but not inside walls of medeival city. A good compromise of location vs. price. Don't trust rental car GPS to help you locate it rom the south. A city map would be better. Once my rusty French got us to the right part of town, GPS had no trouble. Parking free on the street was easy and seemed perfecrly safe.

Helpful?
K
Keir
Verified booking
Standard Room
Stayed in Oct 11, 2014

"Perfect base for the walled city"

8.0

This is a modern, slightly quirky, hotel situated just a few minute walk from the walled city. My room (double bed) was rather small but perfectly adequate, tastefully and brightly furnished, with a good bathroom. The bar is well stocked and all the staff are very friendly. Breakfast is OK but rather expensive for what you get; and there is private secure parking, albeit it at €10 a day. Given its location, you cannot grumble.

Helpful?
T
Traveller K
Verified booking
Standard Room
Stayed in Sep 30, 2014

"Carcassonne Hotel"

6.0

Great location, very close to Cite. Room decor very dark and room quite small. Asked if we had been given a lovely room - to be told all the rooms were the same (not true - some had balconies - ours didnt).

Helpful?
S
Stu
Verified booking
Standard Room
Stayed in Sep 26, 2014

"Awesome location"

10.0

This hotel exceeded our expectations, value for money was fantastic. The staff were friendly & helpful. So close to the walled city. We would recommend this to anyone wanting to stay near walled city.

Helpful?
89
10
9
10