Hilton Hangzhou Qiandao Lake Resort

Un séjour très agréable dans cet établissement offrant un superbe niveau de confort et une vue magnifique sur le Lac Qiandao.

地理位置很好

1.没有地下停车场直达，大堂门口车位很少。大部分车位需爬坡抵达大堂。车位管理混乱，没有为住宿旅客预留车位，所谓的先到先得造成仅临时停车的婚宴宾客可以停到大堂门前，而下午游玩回来的住宿旅客只能停在山脚下。（照片里的停车场有进楼的大门却不开放，必须爬坡从大堂进。） 2.服务非常一般。住宿当天没有提前的电话确认，服务员帮忙送行李就送到电梯口，早餐离位拿东西桌子就被收了。 3.防盗措施做的非常好，沐浴露洗发水洗手液全部钉在墙上无法移动使用很不方便，更不吐槽沐浴露洗发水洗手液都是一个味道了。 有这么强的防盗意识不如用在服务态度上，一个国际著名酒店做成这个样子，只能说明供需关系决定一切。

Nice location and service

Good facility

Breakfast room not enough for the number of people present

The location is great. Generally, it's a very nice hotel. Staff was generally nice and helpful. I'd say the room itself including the view was the highlight of our stay.

I must say that it was incredibly disappointing to find the outdoor swimming closed. We went in mid to late May, it was baking hotel, and the pool looked absolutely fine! For the money we'd paid, we felt let down. Overall, I would have to say it is too expensive for what you get.

Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…

beautiful and result family vacation at Hilton Hangzhou Qiandao Lake Resort,

前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！