Solaris Residences

I have never truly felt at home when staying anywhere other than my house; however, Solaris was able to achieve this. The service and the attentiveness to cleanliness were immaculate. The location was central to everything. I would highly recommend this place to anyone looking to stay in Vail.

Customer service and staff are accomodating.

Excellent a property and staff.

Check in was at 4pm, not a minute earlier. But once you arrive at your room, it is extremely comfortable and beautifully decorated. We had a nice gas stove and all the amenities needed for laundry and cooking. Our family was super comfortable in a two bedroom apartment and had enough room for all their toys. The location is also the best in vail! you are seconds away from the village and all ice rink. We opted to stay on the non village side because we were worried about noise, however the other side (facing the highway) can be quiet noisy if you are a light sleeper. The pool/gym area was also a nice touch, with updated workout machines and bikes. We did have a little mishap with the concierge and our babysitter not showing up so we missed an excursion. The concierge desk was having trouble solving it, but the manager came in and handled it all swiftly to help make this feel like a five star vacation. We will be returning. xThank you!

My wife and I recently stayed at Solaris with our 3 young children and had a truly incredible experience. We stay up in Vail a couple times a year and usually stay in the residences at The Lodge at Vail (which we still love). What attracted me to Solaris was the size of the residences and the pool/hot tub situation. We stayed in a 2 bed + den condo and it was around 1700 square feet. We had more than enough room and actually found sleeping spots for up to 10 people in our unit. It was impeccably furnished and felt very high end. The reason we actually ended up booking was the pool and hot tub. A lot of properties in Vail have closed their hot tubs due to the current health restrictions. Outdoor pools in fall can be a bit chilly. Solaris has an indoor pool and hot tub and their current arrangement is to allow guests to book the whole facility to themselves for and hour at a time. My kids had a blast and it was so nice to have privacy as we spent time swimming and relaxing. Lastly, I must call out the customer service. Every single interaction I had with a Solaris employee was exceptional. The front desk staff were warm, professional, and took the time to remember our names. They also heard we were celebrating my daughter's birthday and took the time to order a custom full-sized cake from a local bakery and sign a card. I couldn't have asked for a better experience. Big thanks to Clarissa and Cleo for making this a memorable experience. We will be staying at Solaris soon.

This establishment is amazing! Clean and beautiful and they paid attention to every detail!

Great place to stay in vail! We stayed with kids as a part of a group and had a blast. Very well Kept property with great employees. Would definitely go back again.

The Solaris Vail is right downtown so the location is absolutely 5 star. Due to the laundry list of line items that need improvement, I can only give the resort 3 stars. I would love to rate the overall experience higher as there are many pros, however, we won’t be booking again in the future with so many other high end options available with more affordable rates. We were in town pre-season to relax for the weekend so no skiing on this trip. Loved: - Location in downtown Vail is awesome. - Proximity to great restaurants and movie theater right downstairs. - Concierge pre-arrival service was great. - Room layout and size was spacious. - Heated floors and fireplace in residence worked well and kept the temps perfect. - Privacy from other rooms was nice as well as the secure building access. Needs Improvement: - Line to front desk rang without answer most of the time we called. - Master bath shower was uncomfortably small and poorly designed. We had to use the kids room bathroom that had a normal shower head and was an appropriate size. - The actual kids room was so narrow the bathroom door hit the end of the small beds. - Only decent size shower out of 3 bathrooms was in the kids room. - No breakfast room service. This was a big disappointment and would have been nice to know in advance for groceries. Otherwise, only bowling alley food is available in the evening from downstairs to be brought to the room. - No spa on site made the overall experience less desirable. We did get a great massage in one of the 2 treatment rooms, but there’s not any amenities or locker rooms to relax in. - No outdoor hot tub onsite was a big let down. We were offered access to the local fitness club a few blocks away but never made the walk in the snow over there. - TV in master bedroom only played music and was not connected to the cable so we couldn’t comfortably watch the Broncos game. - Main room cable TV did work but the couch was so small, scratchy and worn out that it wasn’t comfortable for two adults to sit or lay on. - No audio to play our own music on in the room. - Most uncomfortable hotel bed I’ve ever experienced. An old lumpy mattress covered in an old lumpy topper made for 3 restless nights sleep. The pillows were all either overstuffed for decoration or totally flat. For the most expensive rate in Vail you would hope the bedding would be at least mildly updated. It was the biggest let down to leave with a stiff back and neck after a weekend of massages. Favorite: - Great dinners at Matsuhisa without having to even leave the building! Overall you can’t go wrong in downtown Vail. The Solaris is nice for families but I wouldn’t go back there for another couples trip when so many other nearby resorts can provide the price justified luxury amenities.

We stayed here for 3 nights. This is top of the line, Great condo, Great location. Very friendly staff, professional ,always ready to assist me with any requests. We highly recommend to anyone. Many shops ad restaurants all within easy walking distance. Besides have a shuttle, the city busses run all the time and they are free.

Wasn’t sure what to expect when I arrived. This is more a service apartment style accommodation than a hotel. Service was great and the rooms were clean and pretty large. Great views too. Loved the sitting room and kitchen which was very well equipped. The gym wasn’t too bad and probably very good for a service apartment. Location was wonderful in Vail Village with easy access to the shops.