Leofoo Resort Guanshi

房間寬大舒服

在辦理入住時，原是一位女服務員，後來女櫃台服務員請男櫃台服務員來處理，當下也並沒有其她的人辦入住，這樣感覺很差（當下男櫃檯服務生還跟女櫃檯服務員說我又沒找他辦理）怎麼感覺我變成一顆皮球被踢？這樣感覺很差⋯我也是付1萬多元房間的，有需要這樣的對待？

不管是在房內還是出房門都能看到動物 真的是很棒的體驗 感受得出對動物們照顧的很好👍

不是不滿意 是建議 若非洲探險遊戲島的開放時間能更長一點 就更棒了🤭

客房服務人員親切

能更換尿布的地方太少，哺乳室還要另外登記才能借用，下雨天辛苦走到了卻不能使用，也沒先告知，非常不友善

Animals

The staff were very rude, couldn't manage the crowd. We were told the restaurant was fully booked for dinner but yet the hotel does not allow for outside food to be sent into the property. The staff told us to get instant noodles from the vending machine. I have 3 children, one of who is only 1. After asking the manager, suddenly there's a table for dinner. At dinner, there were several empty tables. Staff were not helpful. The activities were in Mandarin so we asked if we could join, the person said go online and see yourself.

環境不錯，早餐也不錯

平日不建議一泊二食，晚餐半自助的套餐不優

This is about what we don like..Booking.com did not give the right pricing, we booked for 5 adults n 5 kids n assume that is the total price TWD51,481 ($2,106) however we wete made to pay an additional TWD19,800 as Leofoo says our booking was only for 5 pax n we need to pay for another 5 pax at TWD1980 ea, it was too late to change hotels as most are fully booked we ended up pay an additional TWD 19800, which works out to almost $750 per night !! This is exorbitant ! Earlier we wanted to exclude the theme park tickets but hotel says cannot as it is package price.. 2 of our kids were below 90cm n theme park is actually free ! Though stay was comfortable but it is too exp for our budget !!

Exorbitant package pricing that charges young kids as adults price