Americas Best Value Inn & Suites Tomball

It was nice and quiet. Great location. Everything is in driving or walking distance

The receptionist at check was very lovely and informative, the room although smoke free still had an old smell to it, and had people lingering at night outside, it's inevitable to have a few people outside even when their business doesn't seem the best at places like here. Water pressure was decent and the amenities with the room were enough even just for an overnight stay or more

Prifetional staff

Overall, it was a okay experience, enough for a one night stay. The room was kind of clean. However, the bathroom needs more attention as well as the air conditioner in the room. It has a mold smell.

Good

Great stay, the location was great - very conveniently located near the wedding venue we needed to go to. Breakfast was very minimal, but much appreciated. The deadbolt on my friend’s door was broken but everything else seemed functional. We appreciated the low cost and would definitely stay again!

When we initially checked in there was blood, yes blood, on the seat, lid and bowl of the toilet. I went to the office and they came and cleaned it. The lady used the toilet brush to clean the seat so I had to re clean it with Clorox wipes. We didn't check out at that time because everywhere close was full due to Greek fest and there was a large group of us. After we got back from dinner and everybody was settling in to their rooms my sister found dirty feet prints in between the sheets and then bugs, yes bugs, in the other bed. So as we were checking out beds there was blood on the sheets, dirt and grime. By this time it was 11pm and we were all exhausted, we went to the office and checked out and asked for a refund. The clerk initially said he was new and didn't know how to do it but that he would make sure the manager took care of it. We had exhausted children and took him at his word so we could find somewhere else and get to bed. We wound up having to drive to Galveston to find a hotel with rooms for our group. I contacted the property and Expedia and was refused refunds for myself and my sister by both. I have always booked thru Expedia and am disgusted that this was allowed to happen. We did not cancel or fail to show, we were forced to leave due to incredibly unsanitary conditions. I absolutely would not ever, recommend this hotel or any ran by the same family.

The problem I had was falling in the bathtub. It was absolutely slippery and I hit my head. The staff fine facilities were fine.

Always a pleasure staying