Disney's Art Of Animation Resort

The resort seems dated. We stayed in the lion king section. Family suite was spacious however bedding for the Murphy bed was a blanket about as thick as a sheet and pull out couch had no bedding at all. Confirmation stated housekeeping every two days but didn’t happen. I had to call to the front desk on the third say and was told only restock of towels and trash removal would be provided “due to covid”. Felt on our own during our stay. Front desk was always crowded with guests. Too many people in the dining area everything was rushed there. My magic band deactivated on my last day but check out wasn’t until 11:00. I couldn’t pay for my breakfast and had to leave the food to go back to my room for my debit card 😡

Love using the Skyliner instead of buses!

Only complaint is not enough staff at the front desk. A long line at the front desk for check in and check out, etc.

Cleanliness, amazing cast who all followed Covid protocols. Fun pools and best transportation to two parks the Skyliner. Easy checking and checkout would recommend to all

Great stay, spacious themed room with microwave and mini fridge. Great location with convenient free transportation to the parks. Only issue is there was a leak in the ceiling and we had to be moved to another room across the hall.

The overall themes of the property was awesome. The Cars theme was spot on and we spent most of the day in there!

We treated the entire family to a Disney vacation for Christmas. I booked 5 rooms at Art Of Animation for 16 total. We had party members checking in at different times which was confusing but they were able to cheerfully rectify all problems and even gave us all rooms next to each other. The Chef went out of his way to help with a grandson’s special dietary needs. One morning they had run out of the mix he needed for his Mickey Mouse waffles. They apologized repeatedly and gave us two boxes of cookies and almond milk for the inconvenience. Every staff member went out of their way to be helpful! One very kind staff member saw me taking a very heavy bag to our RV when leaving. He offered and carry the bag for me.

The Disney difference in excellence!

My family came to Disneyworld for the first time and chose this resort because it looked fun. We were accidently placed in a room with only one bed for the 3 of us, so they gave us a free upgrade to a beautiful suite. Every detail in the Cars area is spot-on, and my 17 year daughter old daughter actually cried because she loved it so much. The beds were comfortable and when we needed anything, the staff was incredible. We had such a fun time just being in the hotel that we almost wanted to stay there and not go into the parks! We highly recommend this hotel.

Disney property and they gave us a free upgrade