8.6 / 10 Guest Rating

Hotel Puerto Palace

Name: Hotel Puerto Palace
Address: Doctor Cobiella Zaera, s/n, Puerto de la Cruz, es
Rating: 8.6

Doctor Cobiella Zaera, s/n, Puerto de la Cruz, es

from US$114 / night

About the Property

Gardens and Terraces:
Hotel Puerto Palace offers a serene setting with lush gardens and inviting terraces, perfect for relaxation and enjoying the outdoors.

Swimming Pools and Family-Friendly Amenities:
With three swimming pools and a dedicated kid's pool, guests of all ages can splash and play. Families will appreciate the thoughtful amenities for children.

Dining and Entertainment Options:
Indulge in a delicious buffet breakfast, savor dinner at the on-site restaurant, and unwind with live music at the bar. The hotel provides a variety of dining and entertainment experiences for a memorable stay.

Experience a delightful blend of comfort and leisure at Hotel Puerto Palace. Book now to secure your stay at this vibrant hotel.

Facilities & Amenities

Fitness facilities

WiFi available

Free WiFi

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Restaurant

Heating

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

From November 1 through April 30 in the dining room for dinner guests are required to wear long pants and sleeveless shirts are not allowedWhen booking half board, note that drinks are not included. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

20 rates found

1/2

Standard Single Room

This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

20 sqm

Sleeps 1

1 Twin bed (90-130 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Room STANDARD

Non-refundable

Breakfast Included

20% OFF$159

$127.2

Includes taxes & fees

Room STANDARD

Non-refundable

Half Board

20% OFF$220.86

$176.69

Includes taxes & fees

1/3

Economy Double Room

The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. The unit offers 1 bed.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Economy Double Room

Non-refundable

Breakfast Included

20% OFF$142.71

$114.17

Includes taxes & fees

Economy Double Room

Non-refundable

Half Board

20% OFF$193.92

$155.14

Includes taxes & fees

1/6

Double Room with Pool View

The spacious double room provides air conditioning, a wardrobe, a balcony with pool views as well as a private bathroom featuring a bath.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Double Room with Pool View

Non-refundable

Breakfast Included

20% OFF$159.38

$127.5

Includes taxes & fees

Double Room with Pool View

Non-refundable

Half Board

20% OFF$210.58

$168.46

Includes taxes & fees

1/6

Double Room with Sea View

The spacious double room provides air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a bath.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Double Room with Sea View

Non-refundable

Breakfast Included

20% OFF$168.33

$134.66

Includes taxes & fees

Double Room with Sea View

Non-refundable

Half Board

20% OFF$219.54

$175.63

Includes taxes & fees

1/6

Family Room

The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. Boasting a balcony, this family room also offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 3 beds.

44 sqm

Sleeps 4

2 Twin bed (90-130 cm wide)

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Family Room

Non-refundable

Breakfast Included

20% OFF$216.98

$173.58

Includes taxes & fees

1/4

Standard Double Room

The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Standard Double Room

Non-refundable

Breakfast Included

20% OFF$147.85

$118.28

Includes taxes & fees

Standard Double Room

Non-refundable

Half Board

20% OFF$199.06

$159.25

Includes taxes & fees

Standard Room (2 adults and 1 child) - Photo 1

Standard Room (2 adults and 1 child) - Photo 2

Standard Room (2 adults and 1 child) - Photo 3

Standard Room (2 adults and 1 child) - Photo 4

1/5

Standard Room (2 adults and 1 child)

1 King Bed OR 2 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Standard Room

Non-refundable

Breakfast Included

20% OFF$168.71

$134.97

Includes taxes & fees

Double Room Single Use, Pool View - Photo 1

Double Room Single Use, Pool View - Photo 2

1/3

Double Room Single Use, Pool View

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2

Sleeps 1

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

DOUBLE ROOM POOL VIEW WITH BALCONY (2+0)

Non-refundable

Breakfast Included

20% OFF$183.66

$146.93

Includes taxes & fees

1/3

Double Room Single Use

32 m2

Sleeps 1

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

DOUBLE ROOM SINGLE ROOM 1 BED

Non-refundable

Breakfast Included

20% OFF$169.91

$135.93

Includes taxes & fees

Standard Single Room, Sea View - Photo 1

Standard Single Room, Sea View - Photo 2

1/3

Standard Single Room, Sea View

1 Twin BedBalcony/patio with sea viewsInternet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 1

1 Twin bed (90-99 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Room SEA VIEW

Non-refundable

Breakfast Included

20% OFF$184.58

$147.66

Includes taxes & fees

Standard Single Room, Pool View - Photo 1

Standard Single Room, Pool View - Photo 2

1/3

Standard Single Room, Pool View

1 Twin BedBalcony/patio with pool viewsInternet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 1

1 Twin bed (90-99 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Room POOL VIEW

Non-refundable

Breakfast Included

20% OFF$173.39

$138.71

Includes taxes & fees

Room POOL VIEW

Non-refundable

Half Board

20% OFF$233.63

$186.9

Includes taxes & fees

Double Room, Sea View (2 adults and 1 child) - Photo 1

Double Room, Sea View (2 adults and 1 child) - Photo 2

Double Room, Sea View (2 adults and 1 child) - Photo 3

Double Room, Sea View (2 adults and 1 child) - Photo 4

1/5

Double Room, Sea View (2 adults and 1 child)

1 King Bed OR 2 Large Twin Beds344-sq-foot soundproofed room, balcony/patio with sea views Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Double Standard Room (SeaView, Balcony or Terrace)

Non-refundable

Breakfast Included

20% OFF$181.4

$145.12

Includes taxes & fees

Double Room Single Use, Sea View - Photo 1

Double Room Single Use, Sea View - Photo 2

Double Room Single Use, Sea View - Photo 3

1/4

Double Room Single Use, Sea View

1 King Bed OR 2 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2

Sleeps 1

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

DOUBLE ROOM SEA VIEW WITH BALCONY (2+0)

Non-refundable

Breakfast Included

20% OFF$194

$155.2

Includes taxes & fees

Double Room, Pool View (2 adults and 1 child) - Photo 1

Double Room, Pool View (2 adults and 1 child) - Photo 2

Double Room, Pool View (2 adults and 1 child) - Photo 3

1/4

Double Room, Pool View (2 adults and 1 child)

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Double Standard Room (PoolView, Balcony or Terrace)

Non-refundable

Breakfast Included

20% OFF$171.74

$137.39

Includes taxes & fees

Guest Reviews

8.6

Excellent6774 verified reviews

AI Summary

Guests highly rate the excellent service from staff and frequently praise the beautiful pool area and gardens.

Select topics to read reviews

Clara

Verified booking

couple

Standard Room

Stayed in Jun 5, 2026

"Mon amie et moi avons passé un séjour exceptionnel dans cet hôtel. Nous ne regrettons pas de l’avoir choisi. Les équipem"

Excellent

8.0

L’établissement est très beau, propre et le personnel d’une gentillesse et d’une serviabilité exceptionnelle. Merci encore. La nourriture était très bonne et peu chère pour un hôtel de ce standing.

Manque de fruit au petit déjeuner

Helpful?

JAVIER

Verified booking

solo_traveller

Standard Room

Stayed in Jun 5, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Tom

Verified booking

couple

Standard Room

Stayed in Jun 5, 2026

"Overall wonderful experience"

Exceptional

10.0

Everything is clean and tidy beautiful property and exceptional staff

Nothing my stay was perfect

Helpful?

Justine

Verified booking

couple

Standard Room

Stayed in Jun 5, 2026

"Séjour agréable"

Very Good

7.0

Les espaces commun et piscines sont agréables, petit déjeuner copieux buffet et chambre confortable, basique et suffisante. Petit parking avec toujours une place en juin. Emplacement sympa et près du centre. 20 / 30 minutes à pieds de tout.

Je me permets cette remarque travaillant moi même dans l’hospitalité: Le personnel est froid et ne cherche aucune connexion. Check in avec une réceptionniste qui nous a à peine regardé. Les membres du restaurants ramassent les assiettes sans nous parler. Le housekeeping entre dans les chambres faire le service pendant qu’on était là, nous n’avons pas de DND à notre disposition. On pourrait ajouter une bouilloire ou cafetière en chambre. Ça manque cruellement. Dommage aussi de mettre en avant les photos de la salle de sport alors qu’elle est payante. C’est écrit dans les petites lignes mais ça devrait être mieux mis en avant. J’ai choisi cet hôtel pour ça.

Helpful?

Estela Del Campo

Verified booking

solo_traveller

Standard Room

Stayed in Jun 4, 2026

"Distancias kilométricas"

Excellent

8.0

La zona de recepción y piscina

Para llegar a la habitación teníamos que caminar muchísimo, totalmente absurdo, pagamos extra para tener vistas al mar y hubiésemos cambiado a una habitación cerca del ascensor, para ir a desayunar también en la otra punta, nada práctico. Muy pocas plazas de garaje para un hotel tan enorme

Helpful?

Christoph

Verified booking

solo_traveller

Standard Room

Stayed in Jun 4, 2026

"Excellent"

Excellent

8.0

Helpful?

David

Verified booking

solo_traveller

Standard Room

Stayed in Jun 4, 2026

"Algo caro para la calidad"

Excellent

8.0

Piscinas y confort habitación.

Parking, comidas y desayunos.

Helpful?

Eva María

Verified booking

solo_traveller

Standard Room

Stayed in Jun 4, 2026

"Exceptional"

Exceptional

10.0

Todo. Uno de los hoteles más completos en los que he estado. Todo facilidades.

Helpful?

María José

Verified booking

solo_traveller

Standard Room

Stayed in Jun 4, 2026

"Exceptional"

Exceptional

10.0

Las piscinas la abrasión bonita

La abitasion muy pequeña

Helpful?

Zsolt Szilárd

Verified booking

couple

Standard Room

Stayed in Jun 3, 2026

"Exceptional"

Exceptional

10.0

Helpful?

8 9

Hotel Puerto Palace

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Standard Single Room

Amenities

Economy Double Room

Amenities

Double Room with Pool View

Amenities

Double Room with Sea View

Amenities

Family Room

Amenities

Standard Double Room

Amenities

Standard Room (2 adults and 1 child)

Amenities

Double Room Single Use, Pool View

Amenities

Double Room Single Use

Amenities

Standard Single Room, Sea View

Amenities

Standard Single Room, Pool View

Amenities

Double Room, Sea View (2 adults and 1 child)

Amenities

Double Room Single Use, Sea View

Amenities

Double Room, Pool View (2 adults and 1 child)

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Mon amie et moi avons passé un séjour exceptionnel dans cet hôtel. Nous ne regrettons pas de l’avoir choisi. Les équipem"

"Exceptional"

"Overall wonderful experience"

"Séjour agréable"

"Distancias kilométricas"

"Excellent"

"Algo caro para la calidad"

"Exceptional"

"Exceptional"

"Exceptional"