Petra Moon Hotel

My stay at Petra Moon Hotel was absolutely outstanding, and I cannot recommend it highly enough. The location is fantastic, the hotel is beautiful, and the rooms are clean, comfortable, and well maintained. After long days exploring Petra, it was the perfect place to come back to and relax. Everything about the property exceeded my expectations. What truly made this stay special, however, was the incredible hospitality. I would like to give a very special thank you to Issa at the front desk. Throughout my travels, I have met many wonderful people, but Issa stands out as one of the most genuine, caring, and memorable individuals I encountered during my entire trip. From the moment I arrived, he made me feel welcomed, valued, and cared for. His kindness was sincere, his professionalism was exceptional, and it was obvious that he genuinely wanted every guest to have the best possible experience. What impressed me most was how much he truly cared. Every interaction felt personal. He consistently checked to make sure everything was going well, answered questions with patience and enthusiasm, and always seemed focused on making my stay as enjoyable as possible. It never felt like he was simply doing his job—it felt like he genuinely wanted guests to leave with wonderful memories of Petra and Jordan. In a world where great service can sometimes feel scripted, Issa’s kindness felt completely authentic. That is something guests never forget. The hotel itself is excellent, but people like Issa are what transform a great hotel into an unforgettable experience. He made me feel special, appreciated, and genuinely welcome throughout my stay. I left Petra with incredible memories of one of the most remarkable places on Earth, and Petra Moon Hotel was a big part of that experience. I am already excited to return in the future, and when I do, I hope to bring my friend so they can experience the same hospitality that made my stay so memorable.

The staff were super polite and the food in the roof top restaurant was amazing.

All was good.

Albergo ristrutturato da poco con ottimi servizi. posizione eccezionale.

Very conveniently located next to the Petra Visitors Center. The staff were very friendly and courteous.

The property is a bit old but clean.

One in our party who has been in Jordan for 10 years commented,"this is the cleanest hotel I have ever stayed in here in Jordan." Breakfast buffet was full and bountiful. Really close to the Petra entrance and we were able to park in the hotel.

Only thing I could say is that jacuzzi was cold.

The cleanest and most comfortable hotel I've ever been in in Jordan! Amazing location, amazing breakfast and rooms.

Close to Petra Issa at the reception was very helpful.