Hotel Commerz Hamburg

When I selected this hotel on Booking.com, breakfast was included. However, when I arrived at the hotel, I was told that breakfast is not provided here at all. Also, the cleaning service is poor — the cleaner does not properly clean the room, and the bed sheets and duvet covers are not changed regularly. The only good thing about this hotel is that the location is very good. Other than that, the experience has been disappointing.

When I selected this hotel on Booking.com, breakfast was included. However, when I arrived at the hotel, I was told that breakfast is not provided here at all. Also, the cleaning service is poor — the cleaner does not properly clean the room, and the bed sheets and duvet covers are not changed regularly. The only good thing about this hotel is that the location is very good. Other than that, the experience has been disappointing.

Preis Leistung sehr gut. Einfaches kleines Hotelzimmer.

Die Lage war das enzige, die gut war.

Wir hatten das Zimmer hinten im Erdgeschoss zum Hinterhof (Zimmer Nr 14).. Vor dem Fenster lagen Müllbeutel, das Zimmer war dunkel und kalt. Ausserdem ging der Fernseher nicht. Auch nach Meldung an die Bediensteten und danach schriftlich an das Hotel wurde das Problem nicht behoben. Das Mobiliar war teilweise kaputt; keine Schrauben im Nachttisch.

Sauber und bequem