Hotel Alpenhof Postillion

Owners and staff very friendly and helpful. Always a smile and happy. Location in the centre of town on the main road and easy to find. Lovely place to sit and people watch from the terrace. The lake is only a 10 to 15 minute easy walk and we'll worth it for the scenery. I enjoyed my planned one night stay here enough that I booked an extra night.

Alles top. Freundliches Personal.

Sehr schöne Unterkunft für einen Kurzurlaub am traumhaften Kochelsee! Die Begrüßung war herzlich und es gab sofort Tipps zu Ausflugszielen. Parkplätze stehen direkt vor der Türe zur Verfügung. Bushaltestelle direkt vor der Türe und mit der Gästekarte sofort nutzbar um z.B. zur Partnachklamm oder dem Herzogstand oder Schlehdorf zu kommen. Das Frühstücksbuffet war jeden Tag sehr reichhaltig und auch frisch zubereitet mit viel frischem Obst. Fußläufig erreicht man den Bahnhof, Metzgerei und mehrere Bäckereien und Cafés. Der Kochelsee selber liegt ca. 10 Minuten zu Fuß vom Hotel. Das Zimmer war sauber und sogar mit einem kleinen Balkon, was mir persönlich sehr gefallen hat. Lediglich das Badezimmer war sehr klein ausgefallen und die Dusche war zeitgleich die Badewanne. Alles in Allem eine klare Empfehlung! Ich freue mich schon auf meinen nächsten Aufenthalt im Postillion :)

The hotel is traditional yet modern. Nice and clean. The breakfast is excellent, and the staff, specifically the owner - is absolutely lovely! Made me feel real welcome, and almost like at home. Will definitely stay in this hotel when I’m again in Kochel, and recommend it over other hotels in this town (have stayed in a couple others). Thank you for a lovely stay!

recent price value, nothing is in Kochel

Picked the Hotel cause the ad with the pool. Arrived: the pool was closed 2 years ago ;(

This review refers to the Villa Waldfrieden apartment run by the hotel Alpenhof. Here follows a sorry story concerning a stay in September 2023, when I felt we were ripped off by a greedy owner. I was visiting my daughter in Kochel, and she made a reservation for us (my wife and myself) in the apartment. Unfortunately my daughter just stated that “my father is visiting” (my wife is her step-mother), without mentioning that we were 2 people. But since this is an apartment, not a hotel room, that should not matter (or should it?). This led to a sequence of unpleasant experiences, which have left a real sour taste, and frankly worth issuing a warning about this establishment. Upon our arrival I was shocked to be told that I had to pay an additional €175 for my wife (7 nights at €25 per night), because the apartment had been reserved for just 1 person. Not having any alternative, I paid, but still regret it. For this €175 we received nothing. Over the course of the week, our towels were not changed once and no one entered our room to do any cleaning or other management. Meanwhile when we arrived the room had been made up for 3 people, with 3 beds made, and 3 sets of towels, so the claim that 2 people justified this extra charge was without value. We reported the microwave as faulty the first day, and it was still faulty when we left. I investigated and found no evidence anywhere of pricing information, let alone extra charges for 2 people (as opposed to 1), whilst the website advertises the rooms as being for 2 – 4 people (not 1), and shows no pricing information. There was no price information in the room, or on the website, or anywhere I could see. I suspect that this is against the law. The owner sent confirmation for the room with 1 person to my daughter (but not to me, although I was the contractual person with my credit card details supplied for payment), and then wanted her money. So, I can see no justification in increased costs for the additional €25 per night for 2 people. I could see no legal justification which supported the additional €25 per night. In short I could see no way that this additional charge was in any way justified. The apartment itself was shabby and worn, with my wife describing the bathroom like being in a dental surgery (white walls and clinical, with no attempt to soften the decoration). We were bothered by separate accommodation in the garden (a group of workers who played loud TV at all hours), but above all I was bothered by the attitude of the owner. I gave her several opportunities to justify the charge, explain the lack of pricing information, etc, or to reimburse, but she absolutely refused (hence the delayed review). I can imagine after she sees this review posted she may respond that we received a discount compared to list prices, but a discount to a hidden and outrageous price is still not reasonable. Due to the situation I was hoping for some form of apology since the prices were not displayed anywhere, that I had not been advised beforehand, etc, that the microwave was not working. Maybe she would offer me a gesture of a further “reduction”. Despite writing several times, nothing. Please, if you intend going here, be aware that you may be hit by unjustified, secret and expensive charges. It is also strongly overpriced, in my opinion, and again, in my opinion, this accommodation is just not worth the visit.