Trouville Hotel by Compass Hospitality

hmm if you want to go back to the 1950's book now. The overall area is disappointing -- nice beach tho. Restaurants are all below par. Service is terrible. I wonder if it's because many in the service industry have gone back to Europe? In any event... avoid. oh.. and book a taxi well in advance.

Friendly welcome and very well organised in terms of meeting COVID restrictions. Whole hotel was spotlessly clean. Comfortable room, comfortable bed and well designed bathroom. Good value for money & excellent Expedia booking options of cancellation policy and room payment on arrival. thoroughly enjoyed our stay & look forward to returning later in the year.

Hotel and rooms very clean and bed was very comfortable. Staff friendly and helpful. Sandown itself is a bit run down, but the hotel is a good base from which to explore the island.

Great location on the seafront, with wonderful Sea view. Room very clean and decent size, and well maintained. Great staff, and all trying very hard to make the Covid restrictions work as well as can be done.

Fantastic location and the possibility of a sea view. Great friendly staff doing a great job under the circumstances

Excellent location. Staff is helpful and friendly. Large area for bar and dining which have good options Room size are ok with basic amenities. Would recommend

Great view of the sea and great location. Reception and staff were very pleasant and helpful. Room was outdated but clean and comfy

clean good service .location excellent overall very good

On booking this hotel via Hotels.com there was no option to book a child breakfast. When I checked in at the hotel, I booked breakfast for the following morning and paid half price for my daughter. We discussed the fact that my daughter wanted to try some local cafes for breakfast, combined with other days eating breakfast in the hotel. We were not advised at check-in that we should book for the entire week of our stay. On our second day, I rang reception at 7 am to book breakfast because I had not booked it the night before. I was told it was not possible to book breakfast because the restaurant was full, but that I should ring back at 8 am as the receptionist on duty at that time had more power. At 8.15 am I rang again and was told that the restaurant was full. I was really annoyed that a 3-star hotel would book guests into rooms with no capacity to provide them with breakfast. If breakfast is full, then extend the unusually short 8 am to 9.30 am slot! The receptionist finally said we could eat there that day but unfortunately my daughter found the process too stressful and we went out for breakfast. We were told we could not book any breakfasts for the remainder of our stay. This is a shocking failure of hospitality. We ate breakfast elsewhere all week and our feeling about the hotel was damaged. I travel regularly for work and with my family and I have never had such an unwelcoming experience. The way the receptionist treated me and spoke to me was disgusting.

A pleasant stay but wish we had been notified about the building of a hotel next door. From just after 7 in the morning to after 7 at night constant noise.