Airport Inn

Hotel was closed

There was no hotel. There was big lock on the building. Expedia doesn’t even check or verify the hotels. This wasted our time.. as it was closed and had to find another. Fooling customers

Superb

Hotels.com will do a service to the visitors by keeping this hotel listed but giving real picture of what a visitor may buy into by booking this hotel. I travelled from USA with my family and decided to make a stopover overnight in New Delhi. This hotel cost me INR 8000+ ($100). When I arrived at the property with wife and two kids, I was shocked by the whole thing. I left my family in the taxi to go do a reality check. The hotel is situated in an “unclean” neighborhood of Mahipalpur. The lobby had very dim lights to hide the filthy nature of the property. There was no one at the “reception counter” to attend to me. When I walked in, a guy sitting on the left on a something told me he will be at the counter soon and he went back to his phone. I stood aghast for 10 seconds and couldnot imagine being there for another 10 seconds. Rushed back to the taxi and asked the driver to take us to aerocity which has all 5 star rated properties. Checked in the first one for INR 10000 ($120) and that was awesome quality. Two more things to point out - (1) the pictures are fake and misleading (2) the property is frequented by prostitutes and customers alike.

The stay was excellent. Every process was smooth enough like check-in ,check-out. The staff were very courteous quick. Really appreciate their behaviour. Rooms were clean and well mannered when I was checked-in. Room service was also great..

Not clean at all, Rooms are shabby

The most disgusting property I have ever seen. Photos are absolutely deceiving and looks nothing like what’s in real. Expect to stain marks on the walls from spits, filthy pillows and bed sheet with holes. Mosquitos and absolute shi*t in the bathroom.. literally that. I wish I could share photos here to justify my writing.

No locks, dusty, bed dirty, unsecured back door which connected lift shaft where construction was still on...fillled with trashes. Does NOT look what they show on the net.

Rooms were okay. Staff was friendly. Over all good experience.

The hotel has staff who are helpful and go the extra mile to make one's stay comfortable and cared for. The housekeeping staff especially were very helpful. Breakfast was sumptuous. In-room dining was tastefully presented and the food was hot and tasty. Just would prefer spoons to be kept with the tea cups rather than the wooden stirrers!! The Staff looking after reservation went out of their way to ensure we got the best deal possible. Thank you