Anchor Down Apartments

This place is not anything like the photographs, so not be deceived. We ended up getting a full refund due to the state of the room, mixed with other issues. Another tenant had let us know in passing that it is under new owner/management and since then have received nothing but complaints. Do not book here, it's horrible; save yourself the stress and money of having to find another place last minute.

Management were great and as helpful as they could be but the apartments are individually owned and the owner of our apartment does not spend money on it. You couldn’t sit on the couches because of the lumps and broken springs. The queen bed was hard as a rock with no give in it whatsoever. The only positive about this apartment was the location.

Friendly. Basic. Bed blankets& furniture stunk of Asian cooking. Lights, dryer Foxtel didn't work. Had to vacuum n clean ourselves before leaving. It's a motel !!! Won't be back. Cheers

Apartment Spacious and had everything we needed. Complex had great shared spaces (pool, lawn area for children to play etc). However, everything went downhill when we realised that the apartment had a German Cockroach problem. Our first night we would have easily killed upwards of 40 small roaches! In the morning, upon complaining to the front desk, they came to our apartment and seen 3 roaches, he said 3 was okay. My husband tried to explain how many had come out at nighttime (front desk closed at night) and he was told that "sorry my english is bad". Not impressed! Especially having our 3 children staying there with us (1yr, 9yrs, 12yrs). We had one more night there, so we had to go to the shopping centre and get as much cockroach spray etc as possible to make it through our 2nd and final night there. Very disappointed in the apartment staff's lack of care (and cleanliness!) and that they made no attempt whatsoever to recitify the situation, even knowing that we had a baby with us!

Although a cheap accommodation option it's doesn't mean that the room should be infested with cockroaches and no TV remote or shower curtain. Can't talk to staff because the interactions I had were all with staff that possessed little to no English language. Car park is tight but is safe and well lite. Might be tough for elderly or the disabled as it's stairs into reception from street (didn't see any ramp) stairs from room to car park, stairs around common areas, there maybe ramps but I didn't see them.

Great place to stay on a budget. It’s a little walk to the beach but the resort is restful. Sometimes at night the neighboring resorts were really loud and it’s unstaffed at night so if you forget your key, get locked out or something happens I’m not sure what you would do.

Was very very dirty and run down. Toilet didn't flush, kitchen wasn't clean. Didn't have our booking when we arrived. We stayed two days and will never go back and not recommend to anyone.

Room was clean but old. Very disappointing that you have to pay for air conditioning and WiFi. Main bed not very comfortable. Great location to walk to Cavill Avenue.

The appartment i stayed in was infested with cockroaches and its droppings, all over furniture, walls, kitchen, flooring ....... The bathroom vest was not working, always foggy after a shower or after using the washing machine. I notified the staff but the problems continued.

Pro: Perfect Location, Spacious Rooms, Well Maintained pool, Cheerful Staff. Con: Pest infected (cockroaches, lizards) was disappointing, basic supply (in kitchen and toilet) were bare minimum