Embassy Suites Saint Louis - Downtown

Absolutely outstanding valet team at Embassy Suites in St. Louis. Every single person I interacted with was professional, friendly, and genuinely welcoming. They were always smiling, quick to help, and made the entire experience feel effortless. The best part? There was never a wait — even during busy times, they stayed efficient and organized. Customer service like this is rare, and this team truly set the tone for a great stay. Thank you Joe, Yusuf, and Abdullahi, and all for going above and beyond!

Close to the arch Restaurant in hotel and close by

Nothing

The hotel was everything my family expected , it was in a good location for us to get around town, the room was nice, spacious, & very clean. We loved it

Proximity to many activities

Parking; coffeemaker did not work; difficulty getting anyone to answer phone when I called front desk.

Great experience staying at Embassy with our toddler. It was close to a lot of family attractions. We loved the breakfast and happy hour. The staff was really friendly. We used the car valet and Dae was super helpful explaining the process and helping us with all of our bags. We had no issues getting our car in and out every day.

Very clean, not sure if they had a recent remodel but carpeting and furnishings are in really good shape. Parking valet is where very nice and professional.

The Suite is huge, the equipment generous, and the housekeeping first rate. We stayed for five days and became familiar with many staff members. Mr Willy Banks and Ms Tracy welcomed us to breakfast or dinner with warmth and care. As usual with Embassy Inn properties, the free drinks and snacks at five PM gave you a chance to meet other guests.

St Louis has a glorious past, but today there are many decrepit buildings in the blocks around the Embassy Suites. This makes many guests concerned about being out on the streets at dusk. We walked many blocks, and would have gone further had we not been busy at a conference.

Staff were incredibly helpful. The room was HUGE, with ridiculously high ceilings. Everything was clean and high quality. The breakfast included with my rate was fantastic - many options, hot breakfast, quality ingredients and delicious.

The only negative is that my room was a very long walk from the elevator, but that's just the design of the historic building.

Good breakfast and location. Staff was very nice and several of them thanked us for staying there.

Did not receive good info on gym opening time. Second day, there was not towels available in gym in the morning.

Over size parking 4 blocks away