Golden Rest Ecuador

Muy bonita, las personas muy amables

My friend and I stayed at this location for a Saturday night while visiting Latacunga. The hotel is nice, but is located next to a discotec. Music from the disco could be heard clearly in our room. The music lasted until about 5AM. We were both unable to sleep. The shower had semi-hot water. For the price was paid for this, I was expecting a lot more than what we received. Definitely not going to stay here ever again.

Bien ubicado

가성비 좋은 호텔입니다. 내부도 깨끗하고, 주변에 볼 거리도 많았습니다. 호스트가 친절합니다.

The hotel is in the heart of old Latacunga so we could walk just about everywhere. Latacunga itself is a base for visiting Volcan Cotopaxi and Quilotoa, two of Ecuador's premier sites. While it may strange, it was very cold there during our visit and, of course, buildings are not heated including this hotel. I asked for and received a space heater, without which my stay would have been very difficult. One unexpected surprise was having to pay cash for the room, since the pandemic has reduced the hotel's occupancy rate to such a low level that they no longer have sufficient volume of activity to maintain their account.

スタッフの方は親切でしたが、部屋のベットの毛布がシーツが無く毛布と毛布の中に入って気持ち悪く感じ寝れなかった。他の部屋もチェックアウトしているのに掃除している感じしない感じが少し気になった。宿泊している人が少なく感じたが快適な部屋を使わず手間のかからない部屋1階だけ使い手間を省いている感じがした作りは悪くないのに勿体無いと思いました。

Hôtel dans le centre qui permet de faire le tour de la ville à pieds. Le personnel sympathique nous a donné des suggestions d’activités diversifiées.

Hotel owner had a family party - which kept going until late. They didn't not stop until, we asked for a second time. You either run a business or you don't. I don't care about the owners celebration schedule. Breakfast, which was included, wasn't ready in the mornings - However, it was a good breakfast. In the two days that we were there, they never picked up and/or cleaned the tables from the party, The cherry on top was to be contacted from the Hotel (private email) accusing me of not checking out and not paying. On top of that, they have the number of nights and reservation code wrong, so i told them that i will only listen to them, if they acted thru hotels.com. The people working there were very nice (front desk and kitchen), feel sorry for them, as I believe they are understaffed and they do what they can. Overall unorganized and wouldn't recommend staying here, unless they get it together. The fact they consider themselves 4 star is laughable.

The owner cancelled our two night reservation and argumentes that he never received any booking from Expedia. That specific weekend was in high demand and the gentleman did not offered us any other solution NOT even an apology. Definitely NOT trustworthy.

The staff was incredibly helpful in getting me settled and helping me navigate getting the best guide for Cotopaxi. They were also great to practice my Spanish skills with!