Anand Lodge

Friendly welcome, helpful staff, responsive to requests, comfortable room.

Friendly welcome, helpful staff, responsive to requests, comfortable room.

Friendly welcome, helpful staff, responsive to requests, comfortable room.

We stayed at Anand Lodge for one night while attending a family funeral the next day. We chose this hotel because it was the cheapest in the local area. It was pretty basic. Our room was on the second floor and as we both have mobility issues, it was difficult to climb and descend so many stairs. The bathroom was adequate, but there is a serious problem with the temperature control of the shower head. It ran extremely hot and could potentially be dangerous. The booking process did not make it clear about arrangements for breakfast. We ended up not having any provided by the Anand. I went to somewhere local before checking out. On arrival we stood outside the front door for a long time after ringing the bell. When someone eventually came, they said that the door was unlocked all the time anyway and we just needed to come in to reception. This was not made clear with the several communications and requests for registration before the visit.

Like a prison when u come out of room a recorded message says you are on camera , and there was a smell throughout the hotel avoid this gaff and ive stayed in some bad hotels

Would not recommend this hotel to anyone. Honestly the bedroom was like Faulty Towers unbelievable. Everywhere neaded an update - make shift doors to bathroom a poles sticking out of the wall for a wardrobe, the cahir in room was for a child etc etc . All required painting, curtains 2 sheets hanging up all screwed up. The carpet in the room and on the stairs needed a good clean and hoover. Sorry i can honestly say worst we have syayed in. The night before we stopped in another hotel in thd same area znx the difference was unbelievable.

On arrival, the hotel looked lovely from out side when I went it there was no one to greet me. Then called a phone number, someone arrived took me to my room. Room was not clean had dust everywhere even on the bed towels were dirty, cobwebs everywhere, cups were also dirty. There was also a horrible smell in the room that I could not pin point on where it was coming from. I was then woken up at 12 am to the receptionist and another guest having an argument over their room. For over an hour to them then sat out side arguing, then music blearing through out the night. Bathroom was also dirty and was uncomfortable to shower there. There was no hospitality at all not customer focused no service for breakfast either. I am very disappointed and unhappy with my stay and would not be recommending to any one.

Booked a room with en-suite but got a shared bathroom. Never seen a hotel with as many cameras. Decor a bit dated

Clean room with small kitchen. Quite basic but that’s what we were expecting. Very warm with under floor heating. Mattresses could do with an upgrade but overall Anand Lodge worked well as a triple room for 3 generations.

This guest house is our place of choice in Tunbridge Wells. It is family run, economically priced, and has always been convenient for us over many visits. They have also responded to special requests due to health issues. Thank you.