The Robertson Hotel

After booking on line on day of arrival, received a call during lunch from hotel demanding credit card. Dod not feel comfortable giving so declined. On check in reception was rude, did not say welcome or hello, or have a nice stay. My credit card was typed manually into the hotel computer which made me feel uncomfortable. Despite hotel being empty was put in small room with good view of the bins. On checkout manager was rude in providing directions to pool. I noticed that as soon as we had left the room a cleaner went to a room to check, coming back with a towel we forgot. I have no idea if they deleted my credit card detail. In all the commotion i left my phone charger in room which hotel will nit send me without me first posting a reply paid envelop.

A pleasant stay, comfortable bed, lovely bathroom, great bar and relaxing sitting areas. Winter would be extra special. Parking not so good and no staff when checking out, waited far too long and it’s become very pricey.

As a heritage style building it is quaint, but the lack of a lift and no air conditioning is not ideal. The general shared area for communal tea making and adjacent library are not cleaned or vacuumed regularly. Room windows cannot be opened despite absence of air conditioning. Overpriced for the service provided.

The grounds were beautiful and the property was unique and historical. The staff were lovely and went above and beyond.

Second visit almost as good as the first. Lovely old hotel, great vibes in the lounge area. Chose to eat in town as menu had changed since our last visit and had limited options.

We had a great stay at The Robertson. We enjoyed the grand old hotel and grounds. The staff were helpful and very kind. We enjoyed a couple meals there and the food was terrific.

The property condition is not good at all ! Rooms are smelly!

The property has such character and the gardens are lovely. The food at the restaurant was delicious. We were lucky to be able to stay in a large king room for a great price as it was a Sunday night. We will definitely stay again.

Wonderful hotel. So much fun to step back in time.

We loved the hotel, very comfortable beds. Great ambience for our stay during a family wedding.